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Dinos Longinos
Dinos Longinos
User

My Websitex5 license expires in 7 days!  en

Author: Dinos Longinos
Visited 131, Followers 1, Shared 0  

Dear Sirs,

I renewed and paid for my Websitex5 license on the 5th of October and I have the invoice from 2Checkout.

Today I got a message that I need to renew my license again! I thought that the license was going to be renewed automatically after I paid for it.

I tried to activate my license by entering the license extension key I received from 2checkout and I get an error message that the key does not exist as you can see from the attached file!

The system now prompts me that I have 7 days before my license expires!!!

Can anyone help me?

Posted on the
3 ANSWERS - 2 USEFUL - 1 CORRECT
Andreas S.
Andreas S.
Moderator

There is currently a problem with the self-registration of the extension. It has to be done manually by an admin for you. There will surely be an admin in touch today!

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Posted on the from Andreas S.
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hello!

Thank you for your message.

We have extended your license for a further year.

Thanks! Kind regards.

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Posted on the from Elisa B.