WebSite X5Help Center

 
Radoslav Hatala
Radoslav Hatala
User

After changing the interface in the new version of the websitex5 I can't export  en

Автор: Radoslav Hatala
Просмотрено 959, Подписчики 1, Размещенный 0  

after changing the interface in the new version of the websitex5, I can't export my website. I tried reinstalling the program and uploading it to another computer. Communication with the server works export but not.

Размещено
7 Ответы - 1 Полезно
Aleksej H.
Aleksej H.
Moderator

Hello. Click on the Parameters... button and double-check the settings to connect to the server. Disable your antivirus and firewall temporarily.

Читать больше
Размещено От Aleksej H.
Radoslav Hatala
Radoslav Hatala
User
Автор

Dear, antivirus and firewall disabled. Again the same error. The parameters are set correctly and have not been changed. In previous versions with the older export interface, everything worked.

Читать больше
Размещено От Radoslav Hatala
Andreas S.
Andreas S.
Moderator
Лучший пользователь месяца DE

"Port" ist "22"  not "222" !

Читать больше
Размещено От Andreas S.
Radoslav Hatala
Radoslav Hatala
User
Автор

the port is set correctly 222 (it is the setting of our provider), in the picture you can see that the connection was successful.

Читать больше
Размещено От Radoslav Hatala
Aleksej H.
Aleksej H.
Moderator

Try this (but with your username and password). Also try disabling compression.

Читать больше
Размещено От Aleksej H.
Radoslav Hatala
Radoslav Hatala
User
Автор

Thanks very much, this setting helped and looks like it works. However, it is not clear why the SFTP settings on port 222 have stopped working.

Читать больше
Размещено От Radoslav Hatala
Aleksej H.
Aleksej H.
Moderator

Perhaps something has changed on the hosting or program side.

Читать больше
Размещено От Aleksej H.