WebSite X5Help Center

 
Radoslav Hatala
Radoslav Hatala
User

After changing the interface in the new version of the websitex5 I can't export  en

Autor: Radoslav Hatala
Visitado 955, Followers 1, Compartido 0  

after changing the interface in the new version of the websitex5, I can't export my website. I tried reinstalling the program and uploading it to another computer. Communication with the server works export but not.

Publicado en
7 RESPUESTAS - 1 ÚTIL
Aleksej H.
Aleksej H.
Moderator

Hello. Click on the Parameters... button and double-check the settings to connect to the server. Disable your antivirus and firewall temporarily.

Leer más
Publicado en de Aleksej H.
Radoslav Hatala
Radoslav Hatala
User
Autor

Dear, antivirus and firewall disabled. Again the same error. The parameters are set correctly and have not been changed. In previous versions with the older export interface, everything worked.

Leer más
Publicado en de Radoslav Hatala
Andreas S.
Andreas S.
Moderator
Usuario del mes DE

"Port" ist "22"  not "222" !

Leer más
Publicado en de Andreas S.
Radoslav Hatala
Radoslav Hatala
User
Autor

the port is set correctly 222 (it is the setting of our provider), in the picture you can see that the connection was successful.

Leer más
Publicado en de Radoslav Hatala
Aleksej H.
Aleksej H.
Moderator

Try this (but with your username and password). Also try disabling compression.

Leer más
Publicado en de Aleksej H.
Radoslav Hatala
Radoslav Hatala
User
Autor

Thanks very much, this setting helped and looks like it works. However, it is not clear why the SFTP settings on port 222 have stopped working.

Leer más
Publicado en de Radoslav Hatala
Aleksej H.
Aleksej H.
Moderator

Perhaps something has changed on the hosting or program side.

Leer más
Publicado en de Aleksej H.