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Redesdale R.
Redesdale R.
User

Change Licence information  en

Автор: Redesdale R.
Просмотрено 217, Подписчики 1, Размещенный 0  

The licence for my WebSite X5 Pro is registered to me as a private individual. I am now the media organiser for our local resident's association (non-profit) and wish to include the association's name in my profile so that I may be reimbursed for licence extensions and probable hosting going forward.  Our website has been designed in WSX5 Pro. How can this be done.

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8 Ответы
Esahc ..
Esahc ..
Moderator

Assuming you wish to change your email address, I have marked your post for Incomedia's attention.

However, if you only wish to change your name, select your profile, top right this page, select change user profile, my details, make your changes and save.

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Размещено От Esahc ..
Incomedia
Elisa B.
Incomedia

Hi!

If you want to change e-mail address, could you please set the message as private so to report the new e-mail address to be used on this account?

Thanks! Kind regards.

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Размещено От Elisa B.
Redesdale R.
Redesdale R.
User
Автор

Thanks for the information. I have taken your advice and selected 'change user profile' etc, but in personal details it requires Name and Surname, but I cannot see an option to insert the name of our association (Redesdale Resident's Association), who will be renewing licences and perhaps paying hosting charges, going forward. 

The name change is required at our end for accounting purposes, so that any payments made to Incomedia will be invoiced to the association.

In summary, I wish to retain the existing email address.

I hope I am making sense with this request.

Thanks in advance for your assistance.

Mike Casey

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Размещено От Redesdale R.
Redesdale R.
Redesdale R.
User
Автор

Thanks for the information. I have taken your advice and selected 'change user profile' etc, but in personal details it requires Name and Surname, but I cannot see an option to insert the name of our association (Redesdale Resident's Association), who will be renewing licences and perhaps paying hosting charges, going forward. 

The name change is required at our end for accounting purposes, so that any payments made to Incomedia will be invoiced to the association.

In summary, I wish to retain the existing email address.

I hope I am making sense with this request.

Thanks in advance for your assistance.

Mike Casey

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Размещено От Redesdale R.
Esahc ..
Esahc ..
Moderator

Mike, I can change my name, why not have first name Redesdale, surname Residents Association

You could even use part or all of your logo as your avatar.

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Размещено От Esahc ..
Incomedia
Elisa B.
Incomedia

Hi!

I confirm you can report the association name in those fields, as Esach suggested. 

Thanks! Kind regards.

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Размещено От Elisa B.
Redesdale R.
Redesdale R.
User
Автор

Thank you, Elisa B and Esahc for your help. I have made the change as suggested and I assume invoice/receipts will show Redesdale Residents Association when I renew the licence for the coming year. 

Best regards

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Размещено От Redesdale R.
Incomedia
Elisa B.
Incomedia

Hi there!

When you will need to extend the license you will just have to report the association billing details. 

Thanks! Kind regards.

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Размещено От Elisa B.