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Nate S.
Nate S.
User

Uninstall X5 From Old Computers and Reactivate on New Computers  en

Автор: Nate S.
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Hi, I have installed X5 on my Laptop and Desktop and they are activated.  I am getting a new laptop and desktop and want to move the activation to the new computers since I will be getting rid of the old computers.  How do I do that?  

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Daniel W.
Daniel W.
User
Лучший пользователь месяца EN

1) Create a backup copy of the projects under “5 Export > Export Project” with the file extension .iwzip and save it, for example, on a USB stick.

2) Then uninstall Website X5 on the old computers and install it on the new computers.

3) Transfer the backup copies with the file extension .iwzip from the USB stick to the C drive in the “Website X5 – Projects” folder on the new computer.

It may be that the Incomedia server needs some time until it removes the old computers from the list and recognizes the new computers.

If you have any problems, Incomedia employees can help. They are online here in the community from Monday to Friday during office hours in Italy.

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