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Nate S.
Nate S.
User

Paypal Checkout Page Not Showing  en

Автор: Nate S.
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Have US Paypal Business account  In X5 2024, I have setup shopping cart and have successfully connected Paypal in the X5 settings and have uploaded the website to the live web.  When testing on 2 other computers when I go to buy the item and enter shipping address and everything else it NEVER goes to Paypal payment page but instead submits order and gives order number.  It never goes to payment method or page or anything.  What am I doing wrong?  I have checked all settings I know of in the shopping cart options and for the products and have no clue why Paypal is not showing up while checking out.  Please help and thank you.

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Daniel W.
Daniel W.
User
Лучший пользователь месяца EN

If the PayPal buttons are not displayed, there can be many reasons, for example:

1) Web address with www. instead of without www. or vice versa

2) Incorrect PHP version

3) Web hosting setting to display PHP errors is on instead of off

etc.

It would be helpful to have a link to the shop so we can do testing.

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Axel  
Axel  
User

HTTPS:// mandatory for any payment solution embarassed

check in your export section if site is defined with this

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Размещено От Axel  
Nate S.
Nate S.
User
Автор

Thanks for the quick and straightforward info.  I did finally get it fixed by deleting the shopping cart fully and then starting from scratch adding the products and reconnecting Paypal and it seems to work (luckily, I only have a couple items).  Oddly, I also toggled on/off the "user can choose to register" and after doing those things and reuploading the website to the web it works.  I also verified the PHP version was correct version and the HTTPS:// is there and it was.

Daniel W.
If the PayPal buttons are not displayed, there can be many reasons, for example: 1) Web address with www. instead of without www. or vice versa 2) Incorrect PHP version 3) Web hosting setting to display PHP errors is on instead of off etc. It would be helpful to have a link to the shop so we can do testing.
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Размещено От Nate S.