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Samuel Handelman
Samuel Handelman
User

Changed webhosts- email forms not working; php or other issue?  en

Автор: Samuel Handelman
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I just changed webhosts to BLUEHOST

I am using Website X5 EVO 2024.3.2

I have tried using different PHPs (8.3 is latest, also offer 8.2, 8.1 & 7.4)

But no matter what PHP I set the email forms do not seem to be working (I am not receiving the emails)

My website is (and two pages with forms to email me)

http://www.letusinsureyou.com/

http://www.letusinsureyou.com/contact.html

http://www.letusinsureyou.com/groupquote.html

Is the reason I am not getting emails a PHP issue? or are there some other settings that I need to set?

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Samuel Handelman
Samuel Handelman
User
Автор

Besides PHP settings, I noticed in step 5 under PARAMETERS there are three tabs:

FTP Parameters

Data Management

E-Mail (which gives a choice of E-Mail script type):

PHP Mailer (recommended)

SMTP

AUTHENTICATED SMTP

STANDARD SCRIPT

LOW QUALITY SERVER SCRIPT

LOW-LEVEL SCRIPT

Would this setting be a factor?

Do I need to coordinate this with the webhost?

Are there any other settings / issues?

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Daniel W.
Daniel W.
User
Лучший пользователь месяца EN

There are 3 things to consider:

1. The script type depends on the web host; for security reasons, SMTP authentication may increasingly be required.

2. A domain email address is required, not Gmail, GMX or similar email addresses.

3. Depending on the web host, you may need to uncheck the box next to “Allow sending from alternative senders”.

----- Screenshot (German version) -----

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Размещено От Daniel W.