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Wladislav W.
Wladislav W.
User

Generic Error  en

Автор: Wladislav W.
Просмотрено 123, Подписчики 1, Размещенный 0  

Hello.  my webpage with shop was working 1 week all was good.

After that i try to change   Einstellungen->Zugangsverwaltung->Einstellungen

"Manuelle Registrierung"   to   "Automatische Registrierung"

But this not working.  So i change this back to "Manuelle Registrierung" 

Now in step 3 i have "Generic Error"

Please note - all was good with hosting before, and it was possible to chekout full process working. Nothing was change in hosting (i mean settings)

Error come only after i try to change Settings in my websitex5 webpage.

So normaly after i change this back it must working.
I delete all files from hosting (Full public_html) and upload all files again - but Generic Error stay
I ask my hosting to turn off

display_errors too

Nothing help

What i can do to solve this problem?

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3 Ответы
Incomedia
Eric C.
Incomedia

Hello Wladislav,
I am sorry about the issue.
What is the URL of the website, and when does the error appear, exactly?
What version of PHP are you using?
Thank you.

Eric

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Размещено От Eric C.
Wladislav W.
Wladislav W.
User
Автор

X5 Pro 2021.5.7

I create new project and copy paste all contect data from dont working project. It take me 3 hours work.
After upload all working. So fact is - this is not Hosting issue or php version. Because before this all was fine too.

Only after i try to add automated registration for new members in X5 come this error. And change settings back to old settings dont help me to. 

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Размещено От Wladislav W.
Incomedia
Eric C.
Incomedia

Hello Wladislav,
if the issue occurs again, please let me know and provide me with details on when exactly the error occurs: is it within the software itself, when going to Step 3 - Map, or on a page of the published website?
Thank you.

Eric

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Размещено От Eric C.