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Wladislav W.
Wladislav W.
User

Generic Error  en

Autor: Wladislav W.
Visited 121, Followers 1, Udostępniony 0  

Hello.  my webpage with shop was working 1 week all was good.

After that i try to change   Einstellungen->Zugangsverwaltung->Einstellungen

"Manuelle Registrierung"   to   "Automatische Registrierung"

But this not working.  So i change this back to "Manuelle Registrierung" 

Now in step 3 i have "Generic Error"

Please note - all was good with hosting before, and it was possible to chekout full process working. Nothing was change in hosting (i mean settings)

Error come only after i try to change Settings in my websitex5 webpage.

So normaly after i change this back it must working.
I delete all files from hosting (Full public_html) and upload all files again - but Generic Error stay
I ask my hosting to turn off

display_errors too

Nothing help

What i can do to solve this problem?

Posted on the
3 ODPOWIEDZI
Incomedia
Eric C.
Incomedia

Hello Wladislav,
I am sorry about the issue.
What is the URL of the website, and when does the error appear, exactly?
What version of PHP are you using?
Thank you.

Eric

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Posted on the from Eric C.
Wladislav W.
Wladislav W.
User
Autor

X5 Pro 2021.5.7

I create new project and copy paste all contect data from dont working project. It take me 3 hours work.
After upload all working. So fact is - this is not Hosting issue or php version. Because before this all was fine too.

Only after i try to add automated registration for new members in X5 come this error. And change settings back to old settings dont help me to. 

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Posted on the from Wladislav W.
Incomedia
Eric C.
Incomedia

Hello Wladislav,
if the issue occurs again, please let me know and provide me with details on when exactly the error occurs: is it within the software itself, when going to Step 3 - Map, or on a page of the published website?
Thank you.

Eric

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Posted on the from Eric C.