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James Ivey
James Ivey
User

Can not connect to the server  en

Автор: James Ivey
Просмотрено 264, Подписчики 1, Размещенный 0  

I've been uploading files for 5 6 years without any problem. Now it can't find the server?  I also use WinSCP  (FTP) and it logs right on without any issues.

The server company tells me they can't find any problems with how I have my settings for upload.

Attached a file showing my settings. I will upload an additional file since I can't upload more than 1 file.

Please help, I really do need to update the website.

Jim

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8 Ответы
James Ivey
James Ivey
User
Автор

This is the additional file "Sever info VP-16 Website.png

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Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

If everything is OK according to Webhoser, then also think about the VPN, antivirus program and firewall and temporarily deactivate them when exporting to the Internet with WebSite X5.

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Размещено От Daniel W.
James Ivey
James Ivey
User
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Checked my VPN and virus programs and firewall and it didn't help

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Размещено От James Ivey
Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

The visible part of the FTP parameters can be easily checked, but what about the password?

There may have been errors in the password, so write the password down on a piece of paper and type it in by hand, paying attention to upper and lower case letters.

Otherwise I don't know where there could be an error.

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Размещено От Daniel W.
James Ivey
James Ivey
User
Автор

Thanks but it's not the password.  It's the same as my FTP app and I've not changed it so it has to be the same...but I'll check, nothing to lose.

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Размещено От James Ivey
Incomedia
Eric C.
Incomedia

Hello,
have you always used that format for the FTP address?
What is your hosting provider?

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Размещено От Eric C.
James Ivey
James Ivey
User
Автор

I got a new message, "Protocal Not Available." Looking at that, all I did was change the FTP from "SFTP File Transfer Protocal" to "SSH FTP" and it uploaded. 

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Размещено От James Ivey
James Ivey
James Ivey
User
Автор

My issue has been taken care of, and thanks to those that offered their assistance.

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Размещено От James Ivey