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James Ivey
James Ivey
User

Can not connect to the server  en

Author: James Ivey
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I've been uploading files for 5 6 years without any problem. Now it can't find the server?  I also use WinSCP  (FTP) and it logs right on without any issues.

The server company tells me they can't find any problems with how I have my settings for upload.

Attached a file showing my settings. I will upload an additional file since I can't upload more than 1 file.

Please help, I really do need to update the website.

Jim

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5 ANSWERS
James Ivey
James Ivey
User
Author

This is the additional file "Sever info VP-16 Website.png

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Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

If everything is OK according to Webhoser, then also think about the VPN, antivirus program and firewall and temporarily deactivate them when exporting to the Internet with WebSite X5.

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Posted on the from Daniel W.
James Ivey
James Ivey
User
Author

Checked my VPN and virus programs and firewall and it didn't help

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Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

The visible part of the FTP parameters can be easily checked, but what about the password?

There may have been errors in the password, so write the password down on a piece of paper and type it in by hand, paying attention to upper and lower case letters.

Otherwise I don't know where there could be an error.

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Posted on the from Daniel W.
James Ivey
James Ivey
User
Author

Thanks but it's not the password.  It's the same as my FTP app and I've not changed it so it has to be the same...but I'll check, nothing to lose.

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Posted on the from James Ivey