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John H.
John H.
User

Ai added a draft premium picture which I cannot find or delete  en

Автор: John H.
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I used the included AI to redevelop one of my websites from scratch.

I have replaced all premium pictures, however one just keeps coming back. I have searched high and low and am unable to find where this picture is used in the new project.

Now when trying to Export I get a message to purchase the premium picture I am not using.

I have upgraded to 2026.1.8 

Can anyone help me with this, I would like to upload the website but don't want to pay 3 credits for something I am not using. LOL

Cheers

John

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9 Ответы - 1 Полезно
Giancarlo B.
Giancarlo B.
User
Лучший пользователь месяца IT

Optimize your project and delete any unrelated content; it should disappear if you replaced them all.

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Размещено От Giancarlo B.
Giancarlo B.
Giancarlo B.
User
Лучший пользователь месяца IT

If you haven't deleted them all, I'm attaching a tutorial where the images could still be inserted.

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John H.
John H.
User
Автор

Thanks Giancarlo,

The optimize project was already performed and unrelated content deleted. Message still shows.

I have used Website X5 Pro for quite a few years now and I have definitely checked all possible places. There are no pictures with that file showing anywhere in any resolution on the Template. There are also no pictures anywhere else in the project. I replaced every single picture that was produced by AI with my own pictures.

Just can't figure it out. Don't know where else to look. Maybe worth paying the 3 credits and be done with it. LOL

Thanks again for your suggestions.

Cheers

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Размещено От John H.
Giancarlo B.
Giancarlo B.
User
Лучший пользователь месяца IT

I understand John, the thing is very strange, you tried to export the project in iwzip without backup and previews, everything cleaned up and then to import it again, obviously renamed differently, and in any case if the message remains I think some typo has remained in the project.

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Размещено От Giancarlo B.
John H.
John H.
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Автор

Have done the project export etc. Message still there on imported project.

As you said it may be a typo or some hangover in the project that thinks I still use the picture.

Think I will just pay the 3 credits and be done with it. Much faster. LOL

Thanks again for your suggestions. 

Cheers.

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Размещено От John H.
Giancarlo B.
Giancarlo B.
User
Лучший пользователь месяца IT

I would wait, if you tell me the name of the image and the site I'll try to do an analysis and see if I can find that image

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Размещено От Giancarlo B.
John H.
John H.
User
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Don't worry, too much work. Once i pay it should fix the problem.

Thanks anyway. 

Cheers

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Размещено От John H.
Giancarlo B.
Giancarlo B.
User
Лучший пользователь месяца IT
Daniel W.
There are also images that are used as backgrounds, see these instructions ----- How to work on the Row Formats to create a horizontal band displaying a background color or image >> https://guide.websitex5.com/en/support/solutions/articles/44001697155 -----

I had already specified it in my tutorial

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Размещено От Giancarlo B.