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Nigel W.
Nigel W.
User

Image SHOWBOX anomoly!  en

Автор: Nigel W.
Просмотрено 1087, Подписчики 1, Размещенный 0  

Hello...

(I have corrected the following problem so I am unable to duplicate it here.)

I was checking my published website and I clicked on a particular photo, which should have then appeared in a "1000x1000" showbox as is normal for this operation.

HOWEVER, there was a strange phenomenon in that a very small portion of the photograph was magnified in the showbox and not the complete photograph.

I tried this in preview and with Google Chrome and with Safari browsers with the same result.

To stop this annoyance, I had to delete the image box in my editing mode and create a new one, using the same original photograph.

Why would this happen and how can I guarantee that there aren't other photos with the same problem in the rest of my site? (I could never check ALL of them on my site!)

Best wishes,

Nigel 

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4 Ответы - 1 Корректно
Incomedia
Claudio D.
Incomedia

Hello Nigel,

can you please provide me a link of a page that has this issue or describe exactly what you did to obtain this issue?

I need to duplicate it to see why it happens.

Many thanks!

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Размещено От Claudio D.
Nigel W.
Nigel W.
User
Автор

Hmmm...

As I said, I had to correct this problem but the page was: http://www.hampsteadheath.net/wood-pond.html

The top left photograph, when clicked on, showed a blurry enlargement of the large tree on the left-hand-side.

All I did was to click on this picture on line, but it still behaved like this in "Preview"

To correct the problem I had to remove the whole image object and redo a new one.

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Размещено От Nigel W.
Incomedia
Claudio D.
Incomedia

Hello Nigel,

Thank you very much for your informations. I will try to duplicate it to give more informations to the developers.They will check the issue and fix it in the future updates. You will receive a notification of a new update in the opening screen of WebSite X5 and you can see the changes made in the updates on websitex5.com/changelog/v9 .

Please let me know if I can help you any further! Thank you!

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Размещено От Claudio D.
Nigel W.
Nigel W.
User
Автор

Thanks Claudio

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Размещено От Nigel W.