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Michael H.
Michael H.
User

Greyed out Options  en

Автор: Michael H.
Просмотрено 2100, Подписчики 1, Размещенный 0  

Hi, Looking for some advice please. I already have my webite up and running www.ducati900sl.com but now when I open WebsiteX5 Evolution9 to make some modifications I have found that areas are greyed out and I cannot make any amendments. This is particularly so in the EDIT TEMPLATE GRAPHICS page. The image is listed in the image line but the options are not available. However, if I enter a new image from the insert picture option, the options become available. However, I cannot delete the original entry

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8 Ответы
Andre E
Andre E
Moderator
Лучший пользователь месяца EN

Michael, If the option are greyed out, you did not select an item.

select an item and then you can see what sections are availeble for adjustements.

To delete an previous selected item; click on it (you see the small whit squere dots around your object so it is selected)  then press del button.

If you need any further help, it would be helpfull if make a prtscrn of the problem.

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Размещено От Andre E
Little-key .
Little-key .
User

First do an update. You still use 9.0.6.1775.

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Размещено От Little-key .
Michael H.
Michael H.
User
Автор

Hi I have taken the update as suggested but I still have the issue. I can delete the existing link and select a new link to a graphic image but when i go to the second page in the header to set some defaults I cannot click onto the image. I have tried to upload images but the message I keep getting back is the file type not allwed?

Mike 

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Размещено От Michael H.
Pauline P.
Pauline P.
User

Screenshot?

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Размещено От Pauline P.
Andre E
Andre E
Moderator
Лучший пользователь месяца EN

Michael, I think that you are working inside your footer. This is usally a very small band in the lower part of your website. You can place there only items that are within the graphics you see, the part outside the graphics, there where all the lightgrey and white squares are, you can not use. Putting somethere there can make it just dissapear. you need to click your way around to find your object again and then you can move it to the area without the squares. When selected it is adjustable.

If this is not helpfull please make a screenshot cause it's difficult to understand where you work and what you do. A screenshoot usally helps a lot.... Laughing

BR

A

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Размещено От Andre E
Little-key .
Little-key .
User

I think screenshot.

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Размещено От Little-key .
Michael H.
Michael H.
User
Автор

Sorry for the delay, I have tried sending a screen shot but keep getting told that the fomat is not supprted !! What formats can I upload?

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Размещено От Michael H.
Incomedia
Claudio D.
Incomedia

Hello Michael,

you can upload jpg, png, gif images or if they are more you can zip them and upload the zip file. The maximum size for every upload is 1024kb (1 Megabyte).

If they are bigger try to resize them.

Many thanks!

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Размещено От Claudio D.