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W. Healy
W. Healy
User

Header Links Won't Work. Urgent help needed  en

Автор: W. Healy
Просмотрено 1432, Подписчики 1, Размещенный 0  
Тэги: header,image,links,text

I need some help asap please. Links from objects in my website header no longer work. I have added links from multiple text and images that just wil not work.

This is really urgent as the website has gone live. 

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19 Ответы - 2 Полезно - 1 Корректно
W. Healy
W. Healy
User
Автор

FYI, I have the latest update which could be the cause.

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Der Zwoemti
Der Zwoemti
Moderator

Is javascript disabled?

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W. Healy
W. Healy
User
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Hi,

It is. What's strange is the footer links work.

I copied and pasted a footer link to the header to see if it would work but it didn't.

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Andre E
Andre E
Moderator

Do you have other code on your site? Or better does a new clean empty project

work if you only put a link in the heater?

because it is only in the heater it migt be related to other code.

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Размещено От Andre E
Andre E
Andre E
Moderator

Why disable javascript ? Enable it. Does that help ?

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W. Healy
W. Healy
User
Автор

I misread the reply from Der. Javascript was and is enabled

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W. Healy
W. Healy
User
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Ok it seems to be only in this particular project. I don't know why and what to do next?

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Der Zwoemti
Der Zwoemti
Moderator

then give us a link to your page!Surely you have inserted your code and a script tag left open or other

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W. Healy
W. Healy
User
Автор

I think you misunderstand. I haven't used html code.  I have used the native text and apply a link features

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Der Zwoemti
Der Zwoemti
Moderator

give us a link!

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Andre E
Andre E
Moderator

try exporting your project in page 5. Then import again. from the first page.

If this does not work, place a link to your website so we can check your code.

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Размещено От Andre E
W. Healy
W. Healy
User
Автор

Andre,

Exporting and importing the project didn't work and code protection is enabled on the site. For the moment, I've created the links using the html object. 

It's been 3 days now since I first posted the problem. Can somebody from Incomedia get in touch?  

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W. Healy
W. Healy
User
Автор

Just noticed the the new links don't work in chrome.

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Der Zwoemti
Der Zwoemti
Moderator

It would be much easier if you'd just write you a link here so you can see it yourself. If you are helping it go faster but if you can write a link guesswork.

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W. Healy
W. Healy
User
Автор

Seewww.mr-watt.ie.

The following use the x5 native link feature

logo image

Home

Customer Care

About Us

Social media icons

The following use the html object with code 

contacts

emergencies

careers

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Der Zwoemti
Der Zwoemti
Moderator

Would you have saved a lot of time.This is due to your improperly inserted code.The body style tag has no business there. Remove this and you go left again. You get just as it is now faulty code not realize what some browsers 

<body style="font-family:verdana;" >

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W. Healy
W. Healy
User
Автор

Thank you but that doesn't solve the first problem with the native x5 link function.

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Der Zwoemti
Der Zwoemti
Moderator

Yes, now we can find the error.This is also produced from you mistakes.Your menu is above the header. Thus, the header is not clickable because the menu covers the clickable areas.

If you look at the picture you see that the menu is gone and I mouse over Customer Care stand and it has become the hand.

You have to change your menu alignment

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W. Healy
W. Healy
User
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At last, thank you. You are correct the menu was set above the header by mistake. I thought it was set below the header and so I adjusted the site dimensions for this. 

A lot of trouble and time wasted for one little mistake.

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