WebSite X5Help Center

 
W. Healy
W. Healy
User

Header Links Won't Work. Urgent help needed  en

Autore: W. Healy
Visite 1439, Followers 1, Condiviso 0  
Parole Chiave: header,image,links,text

I need some help asap please. Links from objects in my website header no longer work. I have added links from multiple text and images that just wil not work.

This is really urgent as the website has gone live. 

Postato il
19 RISPOSTE - 2 UTILI - 1 CORRETTO
W. Healy
W. Healy
User
Autore

FYI, I have the latest update which could be the cause.

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

Is javascript disabled?

Leggi di più
Postato il da Der Zwoemti
W. Healy
W. Healy
User
Autore

Hi,

It is. What's strange is the footer links work.

I copied and pasted a footer link to the header to see if it would work but it didn't.

Leggi di più
Postato il da W. Healy
Andre E
Andre E
Moderator

Do you have other code on your site? Or better does a new clean empty project

work if you only put a link in the heater?

because it is only in the heater it migt be related to other code.

Leggi di più
Postato il da Andre E
Andre E
Andre E
Moderator

Why disable javascript ? Enable it. Does that help ?

Leggi di più
Postato il da Andre E
W. Healy
W. Healy
User
Autore

I misread the reply from Der. Javascript was and is enabled

Leggi di più
Postato il da W. Healy
W. Healy
W. Healy
User
Autore

Ok it seems to be only in this particular project. I don't know why and what to do next?

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

then give us a link to your page!Surely you have inserted your code and a script tag left open or other

Leggi di più
Postato il da Der Zwoemti
W. Healy
W. Healy
User
Autore

I think you misunderstand. I haven't used html code.  I have used the native text and apply a link features

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

give us a link!

Leggi di più
Postato il da Der Zwoemti
Andre E
Andre E
Moderator

try exporting your project in page 5. Then import again. from the first page.

If this does not work, place a link to your website so we can check your code.

Leggi di più
Postato il da Andre E
W. Healy
W. Healy
User
Autore

Andre,

Exporting and importing the project didn't work and code protection is enabled on the site. For the moment, I've created the links using the html object. 

It's been 3 days now since I first posted the problem. Can somebody from Incomedia get in touch?  

Leggi di più
Postato il da W. Healy
W. Healy
W. Healy
User
Autore

Just noticed the the new links don't work in chrome.

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

It would be much easier if you'd just write you a link here so you can see it yourself. If you are helping it go faster but if you can write a link guesswork.

Leggi di più
Postato il da Der Zwoemti
W. Healy
W. Healy
User
Autore

Seewww.mr-watt.ie.

The following use the x5 native link feature

logo image

Home

Customer Care

About Us

Social media icons

The following use the html object with code 

contacts

emergencies

careers

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

Would you have saved a lot of time.This is due to your improperly inserted code.The body style tag has no business there. Remove this and you go left again. You get just as it is now faulty code not realize what some browsers 

<body style="font-family:verdana;" >

Leggi di più
Postato il da Der Zwoemti
W. Healy
W. Healy
User
Autore

Thank you but that doesn't solve the first problem with the native x5 link function.

Leggi di più
Postato il da W. Healy
Der Zwoemti
Der Zwoemti
Moderator

Yes, now we can find the error.This is also produced from you mistakes.Your menu is above the header. Thus, the header is not clickable because the menu covers the clickable areas.

If you look at the picture you see that the menu is gone and I mouse over Customer Care stand and it has become the hand.

You have to change your menu alignment

Leggi di più
Postato il da Der Zwoemti
W. Healy
W. Healy
User
Autore

At last, thank you. You are correct the menu was set above the header by mistake. I thought it was set below the header and so I adjusted the site dimensions for this. 

A lot of trouble and time wasted for one little mistake.

Leggi di più
Postato il da W. Healy