WebSite X5Help Center

 
Jason Rose
Jason Rose
User

Access login page has only one user name and password working  en

Автор: Jason Rose
Просмотрено 2328, Подписчики 1, Размещенный 0  

The first user name and password I created for a locked page works, however all other profiles, user names and generated passwords that have been created after do not work, error message "User Name and Password do not match"

The setiings used for all profiles and access page are the same so can not understand why the first one created works but all subsequent ones do not.

Any ideas

Размещено
5 Ответы - 1 Полезно
Samuel V.
Samuel V.
User

Hello Jason,

A small idea : did you thought to allow access to the already created page to the new users ? If they are in the same group as the first one the allocation should be automatic... Hope this can help a bit Smile

Читать больше
Размещено От Samuel V.
Jason Rose
Jason Rose
User
Автор

Not sure I understand.

  • So I have a group called Administrator and user admin as default.
  • I then added a group called Subscribers
  • I added user "USER 001" , username "USER 001" and assigned password of "t345s8"

So this worked and still works as he is able to still log in

  • In the same group as above I pressed the New user button
  • In the fields I added USER 002 , USER 002, assigned password is "fe546y5" and set the entrance page as the same as first user.

And repeated for the other users to be added to that group.

So I would of persumed I have done it right, I done it exactly the same for all users as I did for USER 001, however they get username/password error in the log in page.

Hope the above explanation is not too confusing lol, but I really can't see where I have gone wrong Cry

Any help appreciated Smile

Читать больше
Размещено От Jason Rose
Jason Rose
Jason Rose
User
Автор

Any help please admin, I have tried lots of different approaches, I have checked with my server that sessions is available and ON (from another thread on here).

Here is a screen shot of my access page setting in x5 evolution 9

The "Jason" user was the first one I added as a test and worked and still works ok

So I have locked the Free to subscribers page on my website. This then had a log in page setup automatcally by x5 and I have added the users and made the entrance page for all users as the Free to subscribers page

Must be something wrong, either software,server or error on my behalf

Читать больше
Размещено От Jason Rose
Incomedia
Claudio D.
Incomedia

Hello Jason,

Have you checked if in Step 2 - Sitemap creation - on the locked page the other users are activated?

Have you tried to export the complete project again to see if after the login works?

Many thanks!

Читать больше
Размещено От Claudio D.
Jason Rose
Jason Rose
User
Автор

Oh now I have seen how this works.

  • Click once on the locked page page in site creation, then at the top(in the toolbar)press the locked page icon then the users list appears (only 1 was ticked)

This is to be found in the Toolbar instructions in the Help section (attached a picture) for anyone who comes across this problem0

I would say that I think the instructions in the access management page should have this part of the help there rather than just in the Toolbar help section.

But thanks all the same, now working Smile

Читать больше
Размещено От Jason Rose