WebSite X5Help Center

 
Anna Marmlind
Anna Marmlind
User

E-mail form, without the attachment  en

Автор: Anna Marmlind
Просмотрено 826, Подписчики 1, Размещенный 0  

Hi, on our website, you can send files via an email form. Now it has stopped working. I get the email but without the attachment (the only thing that is done is that we've updated the program with the last update). This problem is just when we asked about getting images submitted to make a calendar that will go to print 15 October. We need to get the pictures and get the opportunity to select 12 great pictures. (Last year, we received over 400 images). This must be done in time. We need urgent help. Anna

Размещено
3 Ответы
Incomedia
Claudio D.
Incomedia

Hello Anna,

Please try to check in Step 4 - Datamanagement which script type is selected and choose the another one (expect low level which is not supporting attachments) and then export the whole project again and test the function again.

Please keep me updated.

Читать больше
Размещено От Claudio D.
Anna Marmlind
Anna Marmlind
User
Автор

we have already tried that
Now only jpg file works

Читать больше
Размещено От Anna Marmlind
Incomedia
Claudio D.
Incomedia

Hello Anna,

Please try to define in the program on the Email Form the file extensions you want to accept for the upload like jpg, png, gif, etc and then upload the project again. In this way the added extensions will be accepted and sent. Our developers are working on it.

Many thanks!

Читать больше
Размещено От Claudio D.