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Ron V.
Ron V.
User

Error while sending your order  en

Автор: Ron V.
Просмотрено 2729, Подписчики 1, Размещенный 0  

I uploaded my website http//:www.green-ice-sluis.com

When I tested in preview the order procedure all worked very good.

But when i checked after uploading and tried to order I get the message:

Error while sending your order

I do recieve the email as website owner with the filled out order, but as customer i do not recieve an email and i cannot do the paypal payment

Please help me out

Kind regards

Ron from The Netherlands

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6 Ответы - 1 Корректно
Anthony A.
Anthony A.
User

did you check that by using another email address? open a gmail or yahoo account, then try to use that as a customer email address, see if that going to change the result!

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Размещено От Anthony A.
Incomedia
Claudio D.
Incomedia

Hello Ron,

Try also to change email script type in step 4 data management and then export the project again to test it to see if then the emails are sent correctly.

If this should not help try to contact your hosting provider to ask if there are limitations with the PHP mail() function to send more emails together.

Many thanks!

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Размещено От Claudio D.
Ron V.
Ron V.
User
Автор

Hello Anthony

Thanks for the suggestion...i tried already with 4 diffrent mail-adresses

I think its a different cause, because from the site I can send an email from the page "email-form and also a link on the homepage to subscribe to the newletter;

(this link sends a mail to the client and a copy to me..so mutilple mails)

Hello Claudio,

I tried that allready but still not working

(see also my remarks about multiple mails to Anthony)

I think it must be somewhere in the hosting script because all functions are normal in my pre-view mode but NOT when I send the project online

You can check yourselve on www.green-ice-sluis.com

go to webshop and order something (i will not send it to you LOL)

Please other suggestions

Kind regards

RON

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Размещено От Ron V.
Ron V.
Ron V.
User
Автор

By the way

I asked my hosting services and they say: no problem with PHP and multiple mails

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Размещено От Ron V.
Anthony A.
Anthony A.
User

Ron, send me an e-mail to (info AT usx5.com), i will provide you a ftp account to test your website in another host to see if that is a host issue that you have.

please inside your email mention the address of this post (http://answers.websitex5.com/post/91841)



------------------------------------------------------------

Good Luck
https://nuluhost.com (compatible with x5 program, 30 days money back guarantee)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Размещено От Anthony A.
Ron V.
Ron V.
User
Автор

Hi Anthony

Thanks for the support

The mail has been sent

RON

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Размещено От Ron V.