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Paul H.
Paul H.
User

Error message from Shipping cart  en

Autor: Paul H.
Besucht 2126, Followers 1, Geteilt 0  

Hello,

I have a problem with my shopping cart. on www.protect-it.com.au

When client orders our  products online, after sending the order an efror message pops up.

I have filled out the order form correctly but it keeps happening.

Also. When the PO is emailed, it shows me as the sender and the receiver?

Can anyobe help? I am using X5 version 11

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6 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Paul,

Try to change email script type in step 4 - datamanagement  to test which email script type works on your hosting space. To test it you need to export the project online.

In case none of them works contact your hosting provider to ask if they allow to send emails from the website and if they support PHPMailer or php mail() as functions.

Many thanks!

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Paul H.
Paul H.
User
Autor

Thanks Claudio.

One more question. Which PHP version does Version 11 work best with?

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Gepostet am von Paul H.
Incomedia
Claudio D.
Incomedia

Hello Paul,

Version 11 requires al least PHP Version 5. Any version of PHP 5 is fine.

Many thanks!

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Gepostet am von Claudio D.
Paul H.
Paul H.
User
Autor

I have found that version 5.2 does not work

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Gepostet am von Paul H.
Incomedia
Claudio D.
Incomedia

Hello Paul,

Is it working with other PHP Versions?

It can be 5.2 on your hosting used doens't contains all the necessary functions used by the program.

Many thanks!

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Gepostet am von Claudio D.
Paul H.
Paul H.
User
Autor

All fixed. I move to another host

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Gepostet am von Paul H.