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Paul H.
Paul H.
User

Error message from Shipping cart  en

Author: Paul H.
Visited 1855, Followers 1, Shared 0  

Hello,

I have a problem with my shopping cart. on www.protect-it.com.au

When client orders our  products online, after sending the order an efror message pops up.

I have filled out the order form correctly but it keeps happening.

Also. When the PO is emailed, it shows me as the sender and the receiver?

Can anyobe help? I am using X5 version 11

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6 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Paul,

Try to change email script type in step 4 - datamanagement  to test which email script type works on your hosting space. To test it you need to export the project online.

In case none of them works contact your hosting provider to ask if they allow to send emails from the website and if they support PHPMailer or php mail() as functions.

Many thanks!

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Posted on the from Claudio D.
Paul H.
Paul H.
User
Author

Thanks Claudio.

One more question. Which PHP version does Version 11 work best with?

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Posted on the from Paul H.
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Claudio D.
Incomedia

Hello Paul,

Version 11 requires al least PHP Version 5. Any version of PHP 5 is fine.

Many thanks!

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Posted on the from Claudio D.
Paul H.
Paul H.
User
Author

I have found that version 5.2 does not work

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Posted on the from Paul H.
Incomedia
Claudio D.
Incomedia

Hello Paul,

Is it working with other PHP Versions?

It can be 5.2 on your hosting used doens't contains all the necessary functions used by the program.

Many thanks!

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Posted on the from Claudio D.
Paul H.
Paul H.
User
Author

All fixed. I move to another host

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Posted on the from Paul H.