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Imad A.
Imad A.
User

Error while loding project to X5 Pro 12  en

Autor: Imad A.
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Error while loding project to X5 Pro 12 from X5 Pro 11

[Index and length must refer to a location within the string. Parameter name: length]

Can you please help resolve this issue

Gepostet am
3 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Imad A.,

The problem has been notified to the developers and they are working on it. We are informed about it and as soon as there are news we will inform you.

Many thanks!

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Gepostet am von Claudio D.
Incomedia
Claudio D.
Incomedia

Hello Imad,

Please open the project in Version 11 and check if there are empty objects on the pages like the social object and then remove them and export it again and then try to import this file in Version 12.

Many thanks!

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Gepostet am von Claudio D.
Imad A.
Imad A.
User
Autor

problem was solved by installing the new update, thank you.

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Gepostet am von Imad A.