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Imad A.
Imad A.
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Error while loding project to X5 Pro 12  en

Author: Imad A.
Visited 1461, Followers 1, Shared 0  

Error while loding project to X5 Pro 12 from X5 Pro 11

[Index and length must refer to a location within the string. Parameter name: length]

Can you please help resolve this issue

Posted on the
3 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Imad A.,

The problem has been notified to the developers and they are working on it. We are informed about it and as soon as there are news we will inform you.

Many thanks!

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Posted on the from Claudio D.
Incomedia
Claudio D.
Incomedia

Hello Imad,

Please open the project in Version 11 and check if there are empty objects on the pages like the social object and then remove them and export it again and then try to import this file in Version 12.

Many thanks!

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Posted on the from Claudio D.
Imad A.
Imad A.
User
Author

problem was solved by installing the new update, thank you.

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Posted on the from Imad A.