WebSite X5Help Center

 
Oscar Ramirez
Oscar Ramirez
User

Paragon Hard Disk 32 bits  es

Autor: Oscar Ramirez
Besucht 2434, Followers 1, Geteilt 0  

hoy me llego esta promocion y me parecio sumamente interesante, procedi a comprar y todo bien hasta que quize instalar el Paragon Hard Disk Manager 15 Suite y aqui el problema, la version es de 32 bits y no puedo instalarla. alguna solucion?

Muchas gracias

Gepostet am
6 ANTWORTEN - 1 NüTZLICH
Jorge M.
Jorge M.
Moderator

Hola Oscar, asumo que debes de comunicarte con el soporte de Paragon Hard Disk Manager 15 Suite: https://www.paragon-software.com/es/home/hdm-personal/

Solo atienden en inglés así que en caso de no dominar esa lengua podrías igual comunicarte usando el traductor de Google.

En caso de no tener respuesta puedes hacer un petitorio con la empresa que te vendió el paquete. Por lo general una empresa de cobranzas es intermediaria y responsable de desacuerdos.

Como último recursos los canales de pago como tarjetas de crédito o PayPal también manejan controversias. Usa las recomendaciones en orden este sitio es solo para preguntas relacionadas con el funcionamiento del WebSite X5.

Revisa, prueba y comenta.
Saludos
Jorge M.

--------------------------------------------------------------------------------------

  • Si mi respuesta te ayuda dale la opción de Correcto.
  • Si mi respuesta te sirve, sea o no sea tu pregunta, dale útil.
  • Si no te sirve la respuesta, trata de agregar links o capturas para ayudar a comprender mejor la pregunta.
Mehr lesen
Gepostet am von Jorge M.
Reinhard K.
Reinhard K.
User

Please, do answer this question also in German or Englisch. I think I have got the same problem as Oscar Ramirez! When In bought your "Website X5 Professional 12"-version (your 1 week promotion - February 22.-28.2016) at your partner cleverbridge.com, I only got a 32-bit-version of Paragon Hard Disk Manager 15 Suite.

All was running smart: I got the license-keys and download-links from your partner cleverbridge.com. The "Paragon Hard Disk 15 Suite" was a gift given on top for free, when buying the WebsiteX5 Pro 12-version. But the download-link brings only a 32-bit-version of Paragon-Software, not running on Windows 10 64-bit-version. There is no option to choose a 64-bit-version.

With best regards, Reinhard Klasen

Mehr lesen
Gepostet am von Reinhard K.
John B.
John B.
User

I just paid for Paragon Disk Manager 15, and after downloading was told there is no license key for activation, therefore not available for immediate download due to some 'technical issue' and according to the above posts apparently is only a 32 bit version for my 64 bit computer. Is there some deception going on here as none of this was told to me and I guess everyone else before going through the purchase procedure ?

Please enlighten if I am mistaken and if I am right how do a get my money back ?

Mehr lesen
Gepostet am von John B.
Incomedia
Riccardo P.
Incomedia

Buongiorno Oscar,

puoi chiedere il link per la versione a 64 bit direttamente a loro mediante il loro sito:

http://www.paragon-software.com/webform

Spero di esserti stato utile.

***** Google Translation:

HolaOscar,

puede solicitarel enlacepara la versiónde 64 bitsdirectamente a ellosa través de supágina web:

http://www.paragon-software.com/webform.

Esperode ser querido.

Mehr lesen
Gepostet am von Riccardo P.
Steffi K.
Steffi K.
User

Please, do answer this question also in German or Englisch. I think I have got the same problem as Oscar Ramirez! When In bought your "Website X5 Professional 12"-version (your 1 week promotion - February 22.-28.2016) at your partner cleverbridge.com, I only got a 32-bit-version of Paragon Hard Disk Manager 15 Suite.

All was running smart: I got the license-keys and download-links from your partner cleverbridge.com. The "Paragon Hard Disk 15 Suite" was a gift given on top for free, when buying the WebsiteX5 Pro 12-version. But the download-link brings only a 32-bit-version of Paragon-Software, not running on Windows 10 64-bit-version. There is no option to choose a 64-bit-version.

No answer from paragon yet

With best regards,

Steffi Kühnapfel

Mehr lesen
Gepostet am von Steffi K.
Steffi K.
Steffi K.
User

Today I found a Download Link in my Account by Paragon. The Installation is ok.

Mehr lesen
Gepostet am von Steffi K.