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Bernad Orlando S.
Bernad Orlando S.
User

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Autor: Bernad Orlando S.
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it was not possible to connect to internet or to the incomedia server. this could be a temporary problem: we suggest you try again later

could you please help how his solution?

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1 ANTWORTEN
Paul M.
Paul M.
Moderator

Hello Bernard,

As the error message suggests, the problem could indeed be temporary...  please keep trying to connect.

If the isssue persists then check that WebSite X5 has clear access to the internet, and that firewalls, antivirus software, proxy servers, VPN's, etc. are not impeding access.

Kind regards,

Paul

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