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John S.
John S.
User

Is the forum now a Bermuda triangle ?  en

Autor: John S.
Besucht 2137, Followers 1, Geteilt 0  

Something "strange" is happening on the forum.

Posts are disappearing on the forum. I have tried to follow some posts and after a while, they stops showing on the forum.

I have found out, that some of the posts tells about problems with ver. 13 - I hope not this is why they disappear.

An example is : https://helpcenter.websitex5.com/de/post/165005

When You look through the forum, then You will not find it where it chronological should be - and - You cannot find it when searching. But the post is there. I can only find it because I myself have commented it, so I can find it by logging in and look under commented posts.

I will strongly advice INCOMEDIA to give an explanation to this or find out what is happening, as this is a serious matter. If there is a kind of sorting in the posts, then it is a break on the law, and it is not good for the trust between users and INCOMEDIA.

This is not the first post with this behaviour - I have experienced this 3 times before.

How and why does this happen ??????

Gepostet am
3 ANTWORTEN - 1 KORREKT
Andre E
Andre E
Moderator
Nutzer des Monats EN

Well it seems to be fixed now.

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Gepostet am von Andre E
Incomedia
Elisa B.
Incomedia

Hello John, 

thank you for your message.

Are you still experiencing the same issue? Now everthing should work correctly. 

Thank you in advance. Kind regards. 

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Gepostet am von Elisa B.
John S.
John S.
User
Autor

I will close this post now. I will open a new post if I experience it again.

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Gepostet am von John S.