WebSite X5Help Center

 
Theo L.
Theo L.
User

Galery: back- and forward buttons are gone after last update.  en

Autor: Theo L.
Besucht 2387, Followers 1, Geteilt 0  

After the last X5 updat the forward and backward buttons/icons seem to have disappeard. I've created a gallery page with miniatures, where there are 5 pictures visible. In a former version of X5 people could click on a forward button to see the next picture.

Now there's a little black icon with what seems to be a hand with three small dots (?) which is unclickable.

Can you please have a look at this?

Btw: it takes a very long time to start up Website X5; it keeps on updating libraries...

I hope you can hand some help here!

KR

Theo Legters

Gepostet am
9 ANTWORTEN
Andre E
Andre E
Moderator
Nutzer des Monats EN

Are you looking to the site in a small view? The hand is for handheldes to swipe the pictures.

goto desktop view and see if the buttons come up. Else please provide the webadres.

Thanks.

Mehr lesen
Gepostet am von Andre E
Theo L.
Theo L.
User
Autor

Where can I change from 'small view'to 'desktop view'? As I recall I never changed my view, because I'm always working on a desktop PC. Thanks for your help, btw!

KR Theo

Mehr lesen
Gepostet am von Theo L.
Incomedia
Claudio D.
Incomedia

Hello Theo,

Does your screen has touch functionalities (touch screen)?

Generally this is automatically shown as soon as the used screen has touch functionalities but if you use a device without touch functionalities it will show the arrows.

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Theo L.
Theo L.
User
Autor

No, I'm working on a non-touch monitor....

Mehr lesen
Gepostet am von Theo L.
Andre E
Andre E
Moderator
Nutzer des Monats EN

In that case please provide the webadress.

Mehr lesen
Gepostet am von Andre E
stillwater support
stillwater support
User

i too am having an issue with the photo gallery scroll buttons missing since the last update. it worked prior to this just fine in all browsers. they still appear and work in IE but chrome/FF/others show a hand or another symbol. i can't scroll through and have flushed cache/temp/etc/rebooted. i've also changed the different gallery views and they all do the same. below is the test site i'm building. screenshot attached too. any help would be greatly appreaciated.

http://beta.stonegatecontracting.com

Mehr lesen
Gepostet am von stillwater support
Incomedia
Claudio D.
Incomedia

Hello Theo,

Please try to open the preview on another browser to see if there it appears correctly.

Generally if the OS is telling it supports the touch functionalities and these are enabled then it shows these controls.

Chenk please also with the new update if the same happens.

Many thanks!

@stillwater support Please  check on the browsers you experience this issue to not habe the touch functionalities enabled.

Mehr lesen
Gepostet am von Claudio D.
Theo L.
Theo L.
User
Autor

This issue appears in Firefox; in Edgee/Explorer no problem.

Mehr lesen
Gepostet am von Theo L.
Andre E
Andre E
Moderator
Nutzer des Monats EN

is firefox up to date? Maybe some strange add-on installed?

Mehr lesen
Gepostet am von Andre E