Mike, I had a similar issue to you second problem with 2 projects during the last upgrade (& the previous one).

One project was repaired by saving as iwzip and then opening the iwzip, but the other was a bit recalcitrant, with that one I took the following dramatic step. . . . .

NB You MUST save an iwzip before trying this in case it causes irrepairable damage.

I took the radical step of "crashing" WX5 by making a minor change, then ctrl alt del and using task manager to stop the program without saving. When I restarted WX5 and opened the project it told me I had not saved the project and promptly repaired it. All was well after that.

Good luck!

PS When browsing your site I noted that the images (especially the linked full images) took considerable time to load. Are these all large images and you are relying on WX5 to resample and resize? (I have found large images eventually cause some stability issues in WX5). If so, you may achieve a more responsive site by resizing all images to (for example) 1024px max width. If you have resized the images I apologise and hereby blame my internet connection :-)

Hi Esahc,

Thank you so much for your quick reply.

On reflection, I feel that my previous post was way too long so I will try and shorten my request for help whilst still attempting to explain the problem.

Before I continue can I just say that the problem I am having with the extra space being generated around the images has only occurred since the recent updates to WebsiteX5 Evolution 13.

It is only the images that I am trying to add to pages since the recent updates that are experincing this problem with the extra space below each image.

All of the images I added, and positioned on each web page, before the recent updates remain perfectly positioned on the web pages - exactly where I put them and with no extra space being added.

And this problem isn't just related to images. The same extra spacing sometimes occurs around text image objects as well as the the Contact Form. Again, pushing everything further down the web page.

The problem I have is as follows;

If I add a row of three horizontal images to a web page and then add another three images directly below them, the lower three images are being pushed way down the page by all of the unwanted space erroneously generated around the three images above them. For some reason, since the latest updates to the program, WebsiteX5 Evolution has now started generating extra vertical space around the images of its own accord.

All of the images added to the website before the recent updates are still okay and perfectly positioned.

It is when I now try to add some extra images to my website - since the recent updates - that the program just keeps adding the extra space around each row of images.

I have not included any space aroundthe images myself and, therefore, I am unable to remove the space that has been erroneosly generated.  Therefore, I am no longer able to design my web pages exactly how I would like to and can go no further with them.

*******

Please note,

All of the images that are already on the web pages were put there before the recent updates so they are all okay and are positioned exactly where I wanted to position them. It is just the images that I am trying to add now - since the recent updates - that are causing the problem.

*******

Before the recent updates I was able to position all of the images exactly where I wanted them - and as close to each other as I desired. But now, however, the program is adding space around the images without being asked to do so and, as such, because it has not been added by me, I cannot remove it.

In regards to the size of the images.

I actually create all the images at the small size I require them to be and, therefore, I do not rely on the program to resize the images for me. I resize them before adding them because I found that quite often, if I attempted to place some larger images on a web page - all with the same dimensions and within identical sized image object boxes - some of the images would inevitably display either larger, or smaller, than others - even though they were all the same size to begin with. As for the loading times of the images. They all appear immediately at my end. I use Firefox as my browser and my internet speed is 20mb - but I only actually get 12mb.

The main problem is this: 

I cannot solve the creation of the extra space being generated around the images by myself as I believe this to be a flaw in the recent updates and, therefore, I feel that this is a problem that has to be examined, and rectified, by the developers. The problem with the spacing was never there before the recent updates but it is now. All I would like is to be able to go back to the way it was where whatever I positioned on the web page actually stayed where I put it.

I regards to your helpful suggestion of creating the iwzip file. Thank you.

I did actually do this.

I saved the project file as an iwzip and then uninstalled Websitex5 Evolution 13. I then reinstalled the Websitex5 Evolution 13 and imported the iwzip project file back into the program. The problem was still there. I then installed Websitex5 Evolution 13 on a completely different computer - just in case something on the first computer was causing a conflict - but the problem still remained.

I have gone through the process of elimination and everything points back to the problem being with the recent updates.

Can I just add again,for clarity, that I have experienced no problem with the spacing of the images that were already on the web site before the recent updates. These are all fine and positioned exactly where I wanted them to be.

It is only the images that I have attempted to add, since the recent updates, that are experiencing this extra spacing issue.

Sorry, Esahc, I tried to keep this post short but have rambled on again. 

It is just that the web sites I create rely heavily on the correct positioning of images and, as I can no longer acheive this, I am theoretically stuck until the problem is sorted out by the developers.

Thanks agin for your help and also to any one else who may also be able to assist.

Thanks again,

Mike.

G'day Mike

Have you tried copying existing cells and pasting them where you want them?

Do the large gaps appear when you do this? (if not you could then replace with new image).

Could you create a temp directory on your site and upload the problem project to it?(domainname\public_html\temp)

(a picture is worth a thousand words perhaps)

Hi Esahc,

Thanks again for your speedy reply.

I have tried every which way to sort out this problem - but to no avail.

I have tried adding three new images in a horizontal row, with three new images directly beneath them, but the big vertical space still appears.

I have tried copying and pasting three images from a row created before the recent update (which are perfectly positioned ) but when they are pasted into a new horizontal row the big vertical space miraculously appears again.

Also another problem....

All of the rows of images created before the recent update apear as they should, and are positioned, and have remained, exactly where I placed them - and with identical spaces in between.

Unless I try to replace one of them....

If I delete an image ( from a perfectly positioned row created before the recent update ) and replace it with an identically sized image, then, although everything was perfectly positioned before I replaced the image - the big vertical space appears again after the new image has been replaced.

Also, if I attempt to change the title text under one of the images ( from a perfectly positioned row created before the recent update ) with a different title but exactly the same amount of letters, the same thing occurs.

It would seem that all of the content on every web page I designed, before the recent updates, displays perfectly and positioned exactly as intended - unless I try to make a change to an image or text.

And any content, or alterations, added to existing pages, or new pages created after the recent updates, are all affected by the extra space being generated around any content being added.

********

Thank you for the offer of looking at a temp file for me - which I will set about creating.

However, in the meantime I would really like the developers to be made aware of this situation and rectify the problem as soon as possible please, or in the very, least contact me about it, as I really feel that it is the latest update to the program that is causing the problem.

********

In conclusion, I am not posting this message in the Help Centre looking for assistance on how to use the program - such as how do I add an image? or how do I create a contact form etc? Although I have in the past received some very helpful information from other members in the Help Centre, including yourself, when presented with a problem in my early days of using the program.

On this occasion, I have to stress, that I have been using the program for quite some time now and feel that I know the program quite well and have become blatantly aware of some of its minor idiosyncrasies.

However, with all the help in the world from other members, including yourself Gordon, for I think your name is Gordon from previous problems you have assisted me with in the past, the problem that I am experiencing now cannot be rectified at my end - as I feel that it is a problem caused by the recent updates and a problem that has to be addressed, and rectified, by the developers.

In the meantime I am stuck with a web design program that I can no longer use and with clients on my back asking why important updates to their websites are not being accomplished - which is making me look bad.

It would also appear that I am not the only user affected by this problem, as I have seen a couple of posts where other users of WebsiteX5 Evolution 13 are experiencing the same issue since the recent update.

Thanks again for all your helpful suggestions,

Mike.

P.S

I will also be adding a new post to the Help Centre - aimed directly at the Moderators or Developers - and directing their attention to this post.

Thanks again for your very welcome suggestions.

Mike.

I agree with you Mike, this type of bug is extremely frustrating, especially when the majority of users do not experience the same issues (eg me :-). However, starting a new post may be counter productive, better to stay with one post per problem and then type INCOMEDIA, PLEASE HELP as a separate post.

Incomedia will need to see the issue (I wouldn't mind also), so please upload your "damaged" site to a temporary directory so they can see the issue, if necessary they will ask for an iwzip of your site so they can investigate further.

Sorry - the above entry should read

"better to stay with one post per problem and then type INCOMEDIA, PLEASE HELP as a separate entry in that post."

Hi Esahc,

Apologies for delay in replying.

Thank you for your suggestions.

However, I have now found a workaround for the moment.

If I add a single pixel transparent border around an image then this seems to contain the dimension of the image.

As for the text...

If I add a couple of short lines of text as a title below an image then most of the time a lot of unwanted space is erroneously generated below the text which, in turn, pushes everything below it way down the page.

The way I have circumvented this problem is as follows:

At the end of the text that  I have included beneath an image, I have to press the enter key a fair number of times in order to send the curser way down the text object  - and then the back button to bring the curser back up again to just below the lower line of text - which gives me the space I require. I have to do this a few times before it creates the exact space I require but at least it does it in the end.

So, for the moment I can live with the problem in the hope that the next update on 21st March may cure the problem.

Thanks again for your input,

Cheers,

Mike

P.S

Below are links to two pages on the website that now display with the correct spaces between the text and images.

When you see how the images are set out, and how many there are, you will see why I need the spacing to be pixel perfect.

Thanks again for your help,

Mike.

http://www.beckybennett.info/plaza.html

http://www.beckybennett.info/babbacombe.html