WebSite X5Help Center

 
Dave K.
Dave K.
User

FTPS invalid directory error when attempting upload to server  en

Autor: Dave K.
Besucht 1851, Followers 1, Geteilt 0  

I am hosting my site on 1and1.com. They recently swtiched from FTP to FTPS. Since then, I've not been able to successfully upload my website from within Website X5 13. I called their tech support and was able to get past the login issues, but now it keeps telling me I have the wrong directory. I have verified this several times. I had to download and use Filezilla to upload the website changes (which is a pain as it's an extra step).

I've enclosed the screen cap of the error I get. I've tried it with and without the backslash. It should be noted that the directory has not changed. cool

Gepostet am
2 ANTWORTEN
A. Kris
A. Kris
User

Hi Dave,

Are you sure you set the right folder on the server? Bhs.classoff1973 is the main folder of your site? Is a rather strange folder, as the principal editor of your site
Check it better , maybe you did not set something right

Mehr lesen
Gepostet am von A. Kris
John S.
John S.
User

Hello Dave

Maybe a silly question - but did you set the ftp settings in X5 to the new settings :

Correct server type FTPS and also changed the FTP address to the correct settings ?

Kind regards

John S.

Mehr lesen
Gepostet am von John S.