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Arne T.
Arne T.
User

Update called 'wsx5_pro'  en

Autor: Arne T.
Besucht 2192, Followers 1, Geteilt 0  

Hello,

when I click the 'Download now' button, the following happens: A dialogue box opens. Then I can press for 'Open' a download called 'wsx5_pro'.

Then the problem arises: Another dialogue box opens. It gives me the opportunity to pick what program to be used to open the wsx5_pro. I have no idea what to choose. The alternatives presented are: Adobe Reader, Nitro Pro 10, Office XML handler, PDF Viewer Plus SE Application, Windows media center, winZip, WordPad, Internet Explorer, Notisblokk, Paint, Windows photo, Windows media player and Word.

I imagine none of these alternatives is supposed to give a solution.

Feeling thankful if someone can give me 'a recipe' of what to do - please keep in mind I know very little of computers (that is why I bought this product...)

Gepostet am
5 ANTWORTEN - 1 NüTZLICH
John S.
John S.
User

Hello Arne

Are you sure it is not the pdf-manual you are about to download?

On the download site you can download the program or you can download the user manual.

Kind regards

John S.

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Gepostet am von John S.
Arne T.
Arne T.
User
Autor

Yes - I am sure:-)

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Gepostet am von Arne T.
Esahc ..
Esahc ..
Moderator

Arne, you need to save not open. If your browser will not allow this, use a different browser (Firefox, chrome, etc).

You may have inadvertently set file type .exe to always open.

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Gepostet am von Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Arne, 

as Esahc suggested, please change browser and  if you keep having difficulties, please use an extern download management program. 

Please let me know if I can be of further help. Kind regards.

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Gepostet am von Elisa B.
Andre E
Andre E
Moderator

Use right mouse button on download link, select save as (depends a bit on browser what text comes up)
Then start the downloaded file.
Or try a different browser as already suggested.

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Gepostet am von Andre E