I have same problem. I have turn off email validation.

Hi Jano.

Do you receive any specific message when you click on the update button? Or does it simply not work?

The best way to understand what could be causing this, since the reasons could be many, would be the following.

Please try and upload your whole website on a new temporary free hosting, and test this functionality there.

Does it work there? Or does the same exact issue occur?

Let me know

Stefano

So, I've try everything you suggest me. Turn off email verification; re-save project (Ctrl+Preview); export project to new ftp; delete project in WX5 15 pro menu and import it again from iwzip, then export it to main and alternative ftp...

Results are the same always - I can't see new user in Acces management. When I press the Update button, I receive a message about successfull download, but nothing is downloaded (see attachment)

Hi Jano.

At this point, it would be best if we could test whether the issue for this can be found inside the project itself, or if there is some kind of incompatibility going on between the hosting and the software.

Please test this for me.

Get a new free temporary hosting, and upload the website there.

Try and perform the same operation you're performing now, and see if it works then.

If it does, then there's probably some misconfiguration on your current hosting. Else, we will continue to analyze your project specifically.

Thank you

Stefano

Hi Stefano,

so, problem is obviously in transforming from older version and then generating.

Definitely isn't problem between the hosting and the software. I've create whole new project (test) with automatic registration, set new table in the same database as is included in defected project, and then I've export it to new folder on same hosting (sbul.sk/test). Everything works well...

Hi Jano,

I see. So you're getting this issue with a project that from v15 was directly opened in v16 right?

If possible, try this still for me.

Try to create an IWZIP instead, from v15, and import it like that. Let me know if it works.

Also, if possible, try and export the v15 version AGAIN directly into v16 too, just to be sure it is a consisten error and not random.

Let me know

Stefano

Update

when I delete all users registered in previous version (v12 Pro), everything starts working well...

Hi Jano.

This sounds most weird.

Where did you delete them from? The software? The Database?

Did you have to delete them from the software, and then after pressing update those were updated successfully?

Keep me posted

Stefano