Version 16,17 problem with font 
Autor: Vlado _.
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Hi, I have a problem with font Papyrus which I added to version 16 (I updated to 17 today).
My logo is written in Papyrus, so I need this font in the websiteX5.
I added it successfully and everything looks great in the preview.
Problem is when I upload the webpages in the internet - all text in the papyrus is in other font as you can see at the attached photos.
In my previous version 9 everything worked fine.
Could you please tell me how can I solve it?
Thanks
v
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Vlado
Papyrus will only be available to a user if they have the font installed on their device unless you embed the font in your site. This can be achieved by using Windows File Explorer, navigating to windows/fonts, finding Papyrus right click and select copy. Now navigate to a suitable directory on your PC outside of windows and paste the font there.
In WX5 open anything that lets you select a font and select "Other font types"
Click on add, select web font and browse to where you stored Papyrus, this should provide an interim solution.
Be aware that I am not sure of the legality of this proceedure (I believe Papyrus is copyright but can be purchased).
You should instead select a google font that meets your needs. These are free and will work on any device.
Autor
Hi Esahc,
Thanks for help, but as I wrote - I added Papyrus to websiteX5 successfully and everything looks great in the preview.
Font disappear when I upload web on the internet.
v
If you moved the font out of the windows directory before adding as above I would have thought it would work.
But as I said the only guaranteed way is to use a suitable Google font as a replacement. The alternative would be to place the logo with papyrus text as an image or purchase the font with all formats.
Autor
Hi, think I did it in the same way as what you advised and as I said, everything works perfectly in the preview.
Problem with the logo as an image is that I need it with transparent background.
What do you mean exactly "purchase the font with all formats."
I have no problem purchase font if will work properly - could you please sent me a link where and what exactly should I buy?
Thanks for help
v
Vlado, not everyone uses WIndows, and not every version of Windows included Papyrus :-(
Autor
So there is no chance have a web with payprus font?
v
yes there is - spend money :-(
or
Assemble your logo (use WX5 and remove background then preview), take a screen shot, paste it to a decent paint package, set background transparent and save as logo.png, you may prefer to save a number of sizes for various resolutions or needs.
Now put the logo where you need it.
Please be aware. this is not an issue in v16/v17 - it has always been an issue, you just were not aware of it (in early versions WX5 coverted text to images but did not tell you).
Autor
ok, I am gonna try it
thanks a lot
v
Autor
Hi Esahc,
thanks for help!
I made logo as an image in png with transparent background. It works with no problem.
Anyway I have another problem with background photos on smartphone.
I post it here https://helpcenter.websitex5.com/de/post/202531
Would you please check it also this one for me?
Thank you in advance
v.