WebSite X5Help Center

 
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User

Can't download licensed X5 software  en

Autor: Marcus Vinicius Rocha Da Silva
Besucht 104, Followers 1, Geteilt 0  

I'm not being able to download X5 to reinstall! I have two valid licenses - one expiring today! - of X5 and X5 Pro, but when I access the download section of my profile the download links lead to a blank page saying to verify my internet connection, proxy or firewall. 

Well, I have a 200 Mb optical fiber connection and I'm not behind a firewall or using a proxy. The Windows firewall I'm using isn't blocking the traffic to the site, neither my router. Everything is ok with my system and connection, that's the only trouble I'm having. Is there some problem with the FTP server? I need to download X5 Pro urgently because my old HD died and I have to finalize a project whose deadline is next Monday! 

I already sent a private message to Incomedia yesterday, but without answer untill now.

Gepostet am
1 ANTWORTEN - 1 KORREKT
Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
User
Autor

Solved! Something is blocking my access, I got download the file through my cell phone without the use of my wi-fi connection.

Thanks anyway.

Mehr lesen
Gepostet am von Marcus Vinicius Rocha Da Silva