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John O'hanlon
John O'hanlon
User

Using Ver 14  en

Autor: John O'hanlon
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Hello

I have purchased and updated my subscription service to you and am unable to use same.  When creating a new project from one of the templates - it commences downloading.  However the following message appears:

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Paul M.
Paul M.
Moderator

Duplicate thread... please open only one thread per topic and continue on the original:

https://helpcenter.websitex5.com/de/post/218850

I have notified Incomedia that you require assistance.

They should respond within 24-72 hours, excluding weekends.  Your patience in the meantime is appreciated.

Many thanks!

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