WebSite X5Help Center

 
Mabel R.
Mabel R.
User

Blank e-mails that do not follow the  nl

Autor: Mabel R.
Besucht 1408, Followers 1, Geteilt 0  

We are using an Object contact form. but ones or twice a week we receive e-mails from the system without the required fields.

These are the settings:

Then when we recieve an e-mail we get something like :

This is driving us nuts, we don't know how to fix this. The form shouldn't be able to be send without some proper tekst in all the fields.

can anyone please assist?

Kind regards,

Mabel Reedijk

Gepostet am
3 ANTWORTEN
Esahc ..
Esahc ..
Moderator

Mabel, I only had this issue if I failed to set either captcha or check question (my preference)

Mehr lesen
Gepostet am von Esahc ..
Andre E
Andre E
Moderator
Nutzer des Monats EN

Ckeck the PHP version your provider has set in the admin panel of your provider.

It depends a bit on where it is set on at this moment try the highest version of 7.xx level to start with and see if this helps.

Mehr lesen
Gepostet am von Andre E
Mabel R.
Mabel R.
User
Autor

Good evening,

Sorry I haven't replied sooner, but I must have missed the message that someone replied to this topic :)

Anyway, Esahc, I've now activated the Captcha on the contact form, so we'll see if that changes anything.

Andre, The current version of PHP of the website is:PHP Version 5.3.29

I am now going to set the server to 7.3.13 and see if that will make an improvement

Mehr lesen
Gepostet am von Mabel R.