WebSite X5Help Center

 
Mabel R.
Mabel R.
User

Blank e-mails that do not follow the  nl

Auteur : Mabel R.
Visité 1358, Followers 1, Partagé 0  

We are using an Object contact form. but ones or twice a week we receive e-mails from the system without the required fields.

These are the settings:

Then when we recieve an e-mail we get something like :

This is driving us nuts, we don't know how to fix this. The form shouldn't be able to be send without some proper tekst in all the fields.

can anyone please assist?

Kind regards,

Mabel Reedijk

Posté le
3 RéPONSES
Esahc ..
Esahc ..
Moderator

Mabel, I only had this issue if I failed to set either captcha or check question (my preference)

Lire plus
Posté le de Esahc ..
Andre E
Andre E
Moderator

Ckeck the PHP version your provider has set in the admin panel of your provider.

It depends a bit on where it is set on at this moment try the highest version of 7.xx level to start with and see if this helps.

Lire plus
Posté le de Andre E
Mabel R.
Mabel R.
User
Auteur

Good evening,

Sorry I haven't replied sooner, but I must have missed the message that someone replied to this topic :)

Anyway, Esahc, I've now activated the Captcha on the contact form, so we'll see if that changes anything.

Andre, The current version of PHP of the website is:PHP Version 5.3.29

I am now going to set the server to 7.3.13 and see if that will make an improvement

Lire plus
Posté le de Mabel R.