WebSite X5Help Center

 
Graeme G.
Graeme G.
User

Email font not right  en

Autor: Graeme G.
Besucht 882, Followers 1, Geteilt 0  

Regarding the email received from the website email form. The font always come through in New Times Roman font not the font you want, i.e. I've changed the attahced to Roboto Condensed and it still comes through as New times Roman?

Gepostet am
6 ANTWORTEN
Esahc ..
Esahc ..
Moderator

Greg, what email client are you using?

If you use a websafe font (eg arial) for the email is that more acceptable/correct?

Mehr lesen
Gepostet am von Esahc ..
Graeme G.
Graeme G.
User
Autor

Hi - do you mean "email client" such as Roundcube?

Mehr lesen
Gepostet am von Graeme G.
Esahc ..
Esahc ..
Moderator

Does roundcube support fonts in other emails? If you select arial does it still display times?

(the default font for web when a font is not found is times).

Mehr lesen
Gepostet am von Esahc ..
Graeme G.
Graeme G.
User
Autor

Hi - Doesn't matter what font I change it to they all come through New Times Roman

Mehr lesen
Gepostet am von Graeme G.
Paul M.
Paul M.
Moderator

Hi Gordon,

This might be a case of email client converting an HTML message to a plain text one, due to settings either within the email client itself, or on Graeme's server.

G'day!

Mehr lesen
Gepostet am von Paul M.