Hello. I sent a notification about your idea to the company employees, expect an answer from them here in the comments.

Hello,

Into a product description into your catalog you can add quickly a video like this.

You need to add the following into the product parameter

Hope this helps

Enjoy !

Axel

Hello Axel,

Thank you very much for your suggestions. However, since I already have like almost 1000 digital products has been already uploaded before, it is Very Frustrating to redo all the products with this Temporary Solution. The issue I am having is obviously DUE to recent software update releases, I don't have this problem before. 

Also Incomedia has NO Direct Technical Support for us to get help to whatever issues we are having with the software. For us who pays a Yearly Subscriptions called "Update Protection" it is very frustrating NOT to get a Direct Help when we NEED it. Getting help here in Community Help Center is not very helpful, everytime you ask for help it takes forever to get response. I have an open case for 5 days now and I am NOT getting any help.  

For those who are Yearly Paid Subscribers incomedia SHOULD have at least provide a Secure and Safe System, a Chat, a Direct Ticket Support System.

Dealing with software issues is already frustrating, but NOT getting a convenient support from a company is even worst!

Thanks,
Senir

And Incomedia, not present ....

Hello Senir

I'm currently providing support for this on your private topic:

https://helpcenter.websitex5.com/de/post/231285

and you already opened a different topic to express your point here:

https://helpcenter.websitex5.com/de/post/231377

Please refrain from opening different topics on the same matter as it is counter-productive in correctly analyzing the issue you're encountering

Thank you

Stefano