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Andrzej K.
Andrzej K.
User

New Cart Status - new Incomedia's policy?  en

Autor: Andrzej K.
Besucht 1280, Followers 1, Geteilt 0  

I am totally disappointed of what I see in new version. There were Cart Status from about 2017 or early and now - not upgrading Cart Status with new functions but... suprize... new Cart Status with a new function but you have to pay by credits for it like for a new object.

It's a shame to even comment on this company policy... no new ideas for new objects so let's users pay for the old refreshed objects one more time...

Gepostet am
21 ANTWORTEN - 2 NüTZLICH
JiPeR 48
JiPeR 48
Moderator

Hi Andrzej,

This a New object. The old one stay in place:

J.P.

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Gepostet am von JiPeR 48
Andrzej K.
Andrzej K.
User
Autor

The same functions, even the same name and the new object? It would be a good joke, but it isn't...

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Gepostet am von Andrzej K.
Andrzej K.
Andrzej K.
User
Autor

I am still waiting for official answer of Incomedia. I remind about quick answers for users with active programm. 48 hours pass...

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Gepostet am von Andrzej K.
Incomedia
Elisa B.
Incomedia

Hi Andrzej, 

thank you for getting in touch. 

Please consider we completely renewed the Cart Status function: with the old Object it was possible to report a value only, while with the new one not only you can do this, but you can also report an image and define all the necessary graphic parameters. Because the changes applied were so important, we decided to make a new Object (which is something we already did in the past with the Login & Logout Object) which is paid just because of all the options included. 

I hope having clarified your doubts, but please let me know if you need any further clarification. 

Thanks! Kind regards.

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Gepostet am von Elisa B.
Andrzej K.
Andrzej K.
User
Autor

If I remember good object Login & Logout Object was and still is free... Cart Status probably was also free so why new Cart Status isn't?

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Gepostet am von Andrzej K.
Sinisa B.
Sinisa B.
User

@ Andrzej

I know how you feel - but Incomedia has a "strange" money-making policy which I cannot understand (I'm a seasoning marketing manager - among my many other "trades"...).

This kind of object is a "default object" in any other eCommerce platform - having additional layout and info option is A MUST regarding the shopping cart nowadays, so this object should be FREE in PRO version!

But, Incomedia wants to earn additional 12 EUR from it...

**** Hey, Incomedia, want to earn more money?***

Try making not-free OBJECTS for 2checkout, Stripe and other PGs!

As I wrote this (too) many times before - there are paying users that still cannot utilize PayPal payments!!! That's a shame that no one from Incomedia doesn't reacts for years! 








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Gepostet am von Sinisa B.
Andrzej K.
Andrzej K.
User
Autor

Sinisa:

I am afraid they can not do many of things users would like to add to programm because their policy has no sense to trying understand them.

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Gepostet am von Andrzej K.
Axel  
Axel  
User
Nutzer des Monats FR

Hey guys,

full agree with you... Not normal to have to pay for a normal fucntionnality of pro version...

They claim to have a nice e-commerce solution... Humm humm... Need to pay the pro version plus additionnal objects.

it's just stealing !!!!

Again it's a pity for Incomedia.. they are always into money mode for some light things

Axel

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Gepostet am von Axel  
Sinisa B.
Sinisa B.
User

@ Andrzej

Yeah, I think they have no policy whatsoever. If they had one - many user's requests would be solved years ago.

@ Axel

Yeah, right: cart status object should be free - period!

There are plenty other ways to earn additional cash. Incomedia doesn't know how to do it and I'm not going to tell them (for free)! cool

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Gepostet am von Sinisa B.
Axel  
Axel  
User
Nutzer des Monats FR

@Sinisa, all

The period is difficult for all... everybody knows this.
But to pay an object to improve the PRO version which the best solution is not acceptable.

And again Incomedia does not provide the best in their major software (WSX5 PRO) , to force users to buy more and more... to have  abetter product... So the price of WSX5 PRO is not real....

May be they need to get money and if it's by this way it's really a pity.... to save the boat.... for me, not really surprise...
so it could be the begining of end of period... and time to choose other one (no name .... , Incomedia does not like to comment concurrent(s) smile ...) 

Yes Incomedia you have been a leader not in term of functionnalities but wysiwig usage , not sure but maybe ... But now time has changed !      and ask to pay more and more is not suitable.

Axel

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Gepostet am von Axel  
Sinisa B.
Sinisa B.
User

@ Axel and @ All

I'm afraid - your right!

But I know personally many local IT companies in a similar fields who are hiring right now because their business is tripled!

Yes, this COVID fraud is ruined the business in general (that's why it's designed in USA and "exported" to Wuhan) - but many IT related companies are doing quite well.

Incomedia should listen its user base - and "the boat" will not only remain floating but it will sail even better! I'm curious in the info you're mentioned - so I'll send you a PM today - cheers!

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Gepostet am von Sinisa B.
Incomedia
Elisa B.
Incomedia

Hi  Andrzej, 

as I mentioned, the new Cart Status Object offers a substantially higher number of options in compared to the old one, that is the reason why we decided to make it available upon payment. 

Please remember though that this kind of functions are made available as Optional Objects because they aren't necessarily essential for the creation of a website: being "extra" functions, we preferred to make them available as Optional Objects instead of included ones. 

Please let me know if I can be of any further help. 

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Gepostet am von Elisa B.
Esahc ..
Esahc ..
Moderator

It is only my opinion, but functionality that existed in earlier versions should never be removed. Additional functionality offered thru optional objects should be applauded.

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Gepostet am von Esahc ..
Claudio D.
Claudio D.
Moderator
Nutzer des Monats IT
Esahc ..
It is only my opinion, but functionality that existed in earlier versions should never be removed. Additional functionality offered thru optional objects should be applauded.

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Gepostet am von Claudio D.
Axel  
Axel  
User
Nutzer des Monats FR

Hello Elisa, others

you said :
"as I mentioned, the new Cart Status Object offers a substantially higher number of options in compared to the old one, that is the reason why we decided to make it available upon payment. "

But what the usage of update protection...???? just a new color, or icons and sometime some bug fixes... No new usefull options ???? 

yes I am upset, and probably not alone !!!! yell

you are racketeering the users

Axel

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Gepostet am von Axel  
Incomedia
Elisa B.
Incomedia

Hi Axel, 

of course, we keep improving the software with its included functions as well. Since October last year we have introduced a great amount of new features, among which you can find:

  • Content Slider Object
  • New Templates
  • SEO improvements for the loading speed
  • Premium Images
  • Product Search Page
  • Structured Data
  • PayPal Commerce Platform
  • Search Filters
  • Different shipping costs according to the purchase countries

Apart from these new features, and apart from keeping improving the software itself, we of course release new Optional Objects, which are also an important part of the WebSite X5 world. 

Thank you again though for your appreciated feedbacks, which, as always, I will be happy to report. 

Have a nice day.

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Gepostet am von Elisa B.
Axel  
Axel  
User
Nutzer des Monats FR

Ok, so why this new object (cart) is not free... it's unacceptable

During black Friday, it should be a good day to see another side of the world !

Here your message

You say (all objects, functions ...) 

lie !

Not True....

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Gepostet am von Axel  
Andrzej K.
Andrzej K.
User
Autor

Elisa,

Please don't speak any word about your improving SEO until you add tag alt to pictures in galleries... The most powerful SEO tool still remain unsolved for years and still I have add it manually after each upgrade of websites.

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Gepostet am von Andrzej K.
Axel  
Axel  
User
Nutzer des Monats FR

thanks Andrej for your comment & user feedback
It's important to see how they solved ... nothing ... But it's free !!! Free is not the best like you know undecided

May be the best should be to have a paid object to have a best SEO... And to improve a complete software including ALL object and probably functions (regarding their web advertising)...

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Gepostet am von Axel  
Andrzej K.
Andrzej K.
User
Autor

Axel:

We don't talk about freeware. We are talking about programm with standard price about 230 eur per year. So in fact even free objects aren't free, especially when they had changed policy that new objects don't work with old versions of programm.

But you are right - I would prefer to pay for adding alt tag to galleries than wasting about two-three hours with each upgrade of website.

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Gepostet am von Andrzej K.
Adrian B.
Adrian B.
User

X5 is cheap. The extra objects are cheap.  It has some glitches and uniqueness, but X5 is a very good solution compared to many other authoring tools.

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Gepostet am von Adrian B.