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Marc  Ponsioen
Marc Ponsioen
User

Template not loading  nl

Autor: Marc Ponsioen
Besucht 170, Followers 1, Geteilt 0  

This morning i bougt the new version of pro because my goal is to launch a renewed website januari 2021 
i already had in stock the bought template shootfolio  i tried to load it multiple times but it does not load 
the last 30 minute it stays in intialising  

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Andre E
Andre E
Moderator

Let it initializing it may take some time but if after several hoours still no luck then close and 

restart pc.

start x5 open a new project. if this works, update to latest version of x5.

if you need to update then after update restart pc again close firewall / virusscanner 

and try to load template.

Hope his helps 

btw are there objects in the template? do you have these objects in x5? Some templates use objects you need to buy, but that should not cause this behavior.

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Gepostet am von Andre E
Marc  Ponsioen
Marc Ponsioen
User
Autor

Thank you Andre that worked yes i know i think i also have al the needed objects :-)

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Gepostet am von Marc Ponsioen
Andre E
Andre E
Moderator

ok, great!

thanks for the feedback.

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Gepostet am von Andre E