WebSite X5Help Center

 
Sinisa B.
Sinisa B.
User

85% of time waisted on fixing wsx5's bugs...  en

Autor: Sinisa B.
Besucht 1438, Followers 1, Geteilt 0  

I have still (unfortunately) two web shops that I made for clients with WSX5.

Last week I had to update those web-shops: price change, new product variants, adding few new pictures... basically a 30 min. job.

BUT, updating to the newest WSX5 version - this 30 min job - becomes a 180 min job! (that I cannot charge the client)

> the gallery was all messed up - thumbnails were minimized to 10x10 pix size;
> the number of thumbnails in the gallery changed from 4 in a row to 10 in a row;
> UPLOADING ONLY CHANGES takes forever - basically a complete website update although I have specified to update the changes ONLY! 
> the template margins were messed up;
> the new system messages were added - which I have to translate (not a problem but a nuisance);
> the PREVIEW is SUPER-SLOW (I mean - at least 50% slower then before)


This program IS NOT USABLE as a professional tool - PERIOD!

Now every new version presents a threat to me - 'cause I don't know what problem I'll find updating existing websites. A nightmare!

I have lost 2,5 hours figuring out how to fix WSX5 generated errors!!!

@ Incomedia - I still do hope that you'll try your best to get your stuff in order for the sake of the remaining users.

Gepostet am
10 ANTWORTEN - 1 NüTZLICH
Jebran K.
Jebran K.
User

i agree with you sir i have also lots of probelm But  2 problem not solve. 2 month ago not sovle this my issue check my profile thanks

Mehr lesen
Gepostet am von Jebran K.
Axel  
Axel  
User

too much !!! wink

Mehr lesen
Gepostet am von Axel  
Sinisa B.
Sinisa B.
User
Autor

@ Jebran

The development and coding of this software needs an urgent and comprehensive update. This, obviously, will not happen.

@ Axel

Yeah, I'm glad I have find the time (& the will power) to switch to something truly professional...
Again, unfortunately I still have my company website + those two sites made by WSX5...

...I'll had to find the time make a complete switch or I'll start invoicing Incomedia for the lost time.

I just wonder how many hours will go by when this post gets deleted...

Mehr lesen
Gepostet am von Sinisa B.
Axel  
Axel  
User

you are using the 2 softwares on which we have worked together ? wink

Mehr lesen
Gepostet am von Axel  
Esahc ..
Esahc ..
Moderator

Jebran, please provide a link to the thread/s in question.

Mehr lesen
Gepostet am von Esahc ..
Raoul R.
Raoul R.
User

it is a true thing, frustration is shared. not sure if the grass is greener next door, but I have people testing website(s) on a daily basis. Backgrounds that disappear, icons getting resized, pages that were mobile friendly become unfriendly due small size changes and moving parts. but as said before, as long sites perform on google compared to competition it is how it is. The real worry to me is what is called "customer care". There are times that i feel pretty alone, as left alone, as left in the dark. Would love to pay a bit more to get more in this case.

Mehr lesen
Gepostet am von Raoul R.
Adrian E.
Adrian E.
User

@Sinisa B.

"Yeah, I'm glad I have find the time (& the will power) to switch to something truly professional..."

May I know what you switched to please, Sinisa? 
Whereabouts are you in Hrvatska? I worked in Zagreb, Split, and Dubrovnik for a while so I know your lovely country. wink

Mehr lesen
Gepostet am von Adrian E.
Sinisa B.
Sinisa B.
User
Autor

@ Adrian

Pls. contact me on my e-mail - if I wrote this info here the post could get deleted...cheers!

sinisa.blasic(at)commodatio(dot)hr

@Axel

Yes

Mehr lesen
Gepostet am von Sinisa B.
Incomedia
Elisa B.
Incomedia

Hi Sinisa, 

I am sorry if you are experiencing any issues with the new version. I please ask you to open different dedicated posts about the problems you mentioned by providing more details, so to look into them and help you out. 

Thanks! Kind regards.

Mehr lesen
Gepostet am von Elisa B.
Sinisa B.
Sinisa B.
User
Autor

@ Elisa

I'm tired to write you anymore - I have wrote hundreds of posts / comments/ ideas for the last two years - I'm done with it.

Mehr lesen
Gepostet am von Sinisa B.