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Myron A.
Myron A.
User

Marketplace Templates - Live Preview  en

Autor: Myron A.
Besucht 1498, Followers 1, Geteilt 0  

Why is it that many of the X5 templates offered in the Marketplace do NOT work when I try them out on my Apple iPad?

No matter what Menu option I choose, only the Home Page is displayed.

Not very reassuring when it comes to making a purchase decision!

Gepostet am
7 ANTWORTEN
Aleksej H.
Aleksej H.
Moderator

Hello.I have sent a notification about your question to the employees of the company.

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Gepostet am von Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Myron, 

thank you for getting in touch. 

Does this happen with any template or with some only? Which ones for instance?

Thanks! Kind regards.

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Gepostet am von Elisa B.
Myron A.
Myron A.
User
Autor

Hi Elisa,

Try the new FundRaising template to begin with.

NOTE: You'll need an Apple iPad to test things out for yourself.

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Gepostet am von Myron A.
Incomedia
Elisa B.
Incomedia

Hi Myron, 

I reported this internally so we can better analyze the issue, I will keep you posted. 

Thanks! Kind regards.

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Gepostet am von Elisa B.
Myron A.
Myron A.
User
Autor

Hi Elisa,

Still no feedback from you!

The Music School template is another example that does not function properly when viewed on the Apple iPad.

I would like to purchase more templates from Incomedia, but without properly working demos, it is hard to have any confidence to do so.

Please look into this.

Thank you.

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Gepostet am von Myron A.
Incomedia
Elisa B.
Incomedia

Hi Myron,

I will let you know as soon as I get more information about the issue. 

Thanks! Kind regards.

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Gepostet am von Elisa B.
Myron A.
Myron A.
User
Autor

Really, Elisa? It has been nearly a month since I first reported this issue. Why would it take SO LONG to get an answer?

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Gepostet am von Myron A.