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Ruth S.
Ruth S.
User

Properties page issue  en

Autor: Ruth S.
Besucht 879, Followers 1, Geteilt 0  

Hi, I am trying to add info to my homepage but the properies page is appearing blank. I've rebooted everything but the issue remains. When I try to close is says 'Enter all the mandatory data to continue'. Any ideas as to what the issue could be?

Thanks

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7 ANTWORTEN - 2 NüTZLICH
Esahc ..
Esahc ..
Moderator

Ruth, there appears to be some form of corruption in your project, does the issue occur on pages other than welcome.html? Was the project created in an earlier version and updated into v2021.4?

If little or no work has been done on the current version I would open the project in the last version it worked on (you did allow a backup at time of conversion?), go to step 5, export project to create an iwzip then open v2021.4.5 and import the iwzip.

If you cannot open the project in the older version, try the same steps in the latest version. Open the project, export project then restart WX5 and import from the iwzip. Sometimes this can rectify minor issues.

You obviously should see this screen when you select properties.

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Gepostet am von Esahc ..
Claudio D.
Claudio D.
Moderator
Nutzer des Monats IT

try this:

- Re-install program as administrator...

right click with mouse , on installer ... run as administrator...

- Then run program , too, as administrator...

right click with mouse on WebsiteX5-Icon , run as administrator

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Gepostet am von Claudio D.
Ruth S.
Ruth S.
User
Autor

Hi, Thanks for both replies, I've completed a lot of work on the site so hoping to not have to go to back up. I've tried the re-install program etc as admin but still having the same issue. Are there any possibilties before I go to previous back up? Thanks

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Gepostet am von Ruth S.
Ruth S.
Ruth S.
User
Autor

this is how my webpage is displaying on the menu for home page

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Gepostet am von Ruth S.
Ruth S.
Ruth S.
User
Autor

I've biten the bullet and completed a backup as recommended and all good! Thank you both for your help!

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Gepostet am von Ruth S.
Esahc ..
Esahc ..
Moderator

Ruth, just in case it helps others could you clarify? Did you fix the project by creating an iwzip and then import it or was it necessary to restore from an earlier version of the project?

please create an iwzip regularly (exclude backups and preview), the built in backup does not offer reliable protection.

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Gepostet am von Esahc ..
Ruth S.
Ruth S.
User
Autor

Hi, I did actually backup to a previous version using the built in backup, I wasn't aware that it wasn't too reliable. I have now cerated a iwip as suggested and will do regularly. Thank you

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Gepostet am von Ruth S.