WebSite X5Help Center

 
Lester M.
Lester M.
User

Refund  en

Autor: Lester M.
Besucht 940, Followers 1, Geteilt 0  

Hi There,

I thought i'd be able to import HTML as I only bought it a day ago - can i please know the refund process? This program is good for folks who dont want to or need to mess with code directly.

Gepostet am
6 ANTWORTEN
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Mehr lesen
Gepostet am von Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi there!

I am really sorry you came to this decision. 

Which version did you use to create the project? Please consider that you can start using one of the included templates, so to just customize the preset contents and save a lot of time. 

Please let me know how you which to proceed. Kind regards.

Mehr lesen
Gepostet am von Elisa B.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Nutzer des Monats ESNutzer des Monats PT
Lester M.
... ...  This program is good for folks who dont want to or need to mess with code directly. ... ... 

... this is not exactly true, ... if you know how to do something besides clicking, and if you know the program well (!), you can make the changes and customize your WSx5 projects as you prefer even with extra codes if you are its master ...
... here in HelpCenter you will find several dozen of Posr about it ....

.

ciao

.

Mehr lesen
Gepostet am von  ‪ KolAsim ‪ ‪
Lester M.
Lester M.
User
Autor

Hi All, 

Thanks for the replies, but I dont think this software is for me :-)

@Elisa B. - Please let know next steps to obtain refund.

Thanks,

Les

Mehr lesen
Gepostet am von Lester M.
Andrzej K.
Andrzej K.
User
Nutzer des Monats PL

Depends how you bought it. If by their shop, there is information in e-mail with invoice and serial no. how receive refund , if by other shop you have to check their conditions.

Mehr lesen
Gepostet am von Andrzej K.
Incomedia
Elisa B.
Incomedia

Hi there, 

I am really sorry to hear that. 

Could you please report the order reference number, so I can proceed with the refund?

Thanks! Kind regards.

Mehr lesen
Gepostet am von Elisa B.