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David S.
David S.
User

Error. Selected Server or destination folder does not match the website url  en

Autor: David S.
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I have never had this problem before until I updated to the latest version of Website X5 Pro.  The host provider, Bluehost, was unable to help.  Also, I thought of using the hosting that comes with the Pro edition but there was no option to use it.  The only choice was Third party.  Is there any way to undo the upgrade?  I see the only solution offered is to uninstall and reinstall the program but would rather try something else before that just in case I lose the website info during the reinstall.

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8 ANTWORTEN
Daniel W.
Daniel W.
User
Nutzer des Monats EN

As far as I know, you can answer the question with "No" in the error message and upload normally. After that, the error message should no longer appear. If I'm wrong, report back.

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Gepostet am von Daniel W.
David S.
David S.
User
Autor

I answered no and was able to upload normally.  However, the error message keeps coming back.

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Gepostet am von David S.
Daniel W.
Daniel W.
User
Nutzer des Monats EN

If the project is saved, the WebSite X5 program is closed and restarted - does the error message still appear?

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Gepostet am von Daniel W.
David S.
David S.
User
Autor

Yes

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Gepostet am von David S.
Incomedia
Stefano G.
Incomedia

Hello David

Could you please show me here how you configured the URL and Destination folder field with a screenshot in Step 5?

I remain available here

Stefano

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Gepostet am von Stefano G.
David S.
David S.
User
Autor

Cannot do screenshot but here is the info:

Upload Mode is export only the files after last export 

Web Space List only has one choice:  Other Web Space Provider.  I thought I would be able to use the hosting when I bought the pro edition.

Website Address:  http://www.napa-missouri.com

Destination folder:  /public_html

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Gepostet am von David S.
Incomedia
Stefano G.
Incomedia

Hello David

The URL is actually wrong.

Your real website's address is:

https://www.napa-missouri.com/

Please write it with HTTPS and let me know if it works

Thank you

Stefano

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Gepostet am von Stefano G.
David S.
David S.
User
Autor

It worked.  Thank you so much!!

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Gepostet am von David S.