WebSite X5Help Center

 
David S.
David S.
User

Error. Selected Server or destination folder does not match the website url  en

Author: David S.
Visited 768, Followers 1, Shared 0  

I have never had this problem before until I updated to the latest version of Website X5 Pro.  The host provider, Bluehost, was unable to help.  Also, I thought of using the hosting that comes with the Pro edition but there was no option to use it.  The only choice was Third party.  Is there any way to undo the upgrade?  I see the only solution offered is to uninstall and reinstall the program but would rather try something else before that just in case I lose the website info during the reinstall.

Posted on the
8 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

As far as I know, you can answer the question with "No" in the error message and upload normally. After that, the error message should no longer appear. If I'm wrong, report back.

Read more
Posted on the from Daniel W.
David S.
David S.
User
Author

I answered no and was able to upload normally.  However, the error message keeps coming back.

Read more
Posted on the from David S.
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

If the project is saved, the WebSite X5 program is closed and restarted - does the error message still appear?

Read more
Posted on the from Daniel W.
David S.
David S.
User
Author

Yes

Read more
Posted on the from David S.
Incomedia
Stefano G.
Incomedia

Hello David

Could you please show me here how you configured the URL and Destination folder field with a screenshot in Step 5?

I remain available here

Stefano

Read more
Posted on the from Stefano G.
David S.
David S.
User
Author

Cannot do screenshot but here is the info:

Upload Mode is export only the files after last export 

Web Space List only has one choice:  Other Web Space Provider.  I thought I would be able to use the hosting when I bought the pro edition.

Website Address:  http://www.napa-missouri.com

Destination folder:  /public_html

Read more
Posted on the from David S.
Incomedia
Stefano G.
Incomedia

Hello David

The URL is actually wrong.

Your real website's address is:

https://www.napa-missouri.com/

Please write it with HTTPS and let me know if it works

Thank you

Stefano

Read more
Posted on the from Stefano G.
David S.
David S.
User
Author

It worked.  Thank you so much!!

Read more
Posted on the from David S.