WebSite X5Help Center

 
Anne V.
Anne V.
User

Problem exporting to usb  en

Autor: Anne V.
Besucht 1046, Followers 1, Geteilt 0  

I'm getting an occasional problem exporting one of my projects to a USB. The export reaches 45% and then stalls, with an error message stating: "It is not possible to complete the export. (The volume for a file has been externally altered so that the opened file is no longer valid."

I have no idea what this means or how to correct it. Can anyone help, please?

Gepostet am
10 ANTWORTEN
Daniel W.
Daniel W.
User
Nutzer des Monats EN

I haven't had the error message yet, but could it be that the USB stick (or whatever) is corrupted?

Mehr lesen
Gepostet am von Daniel W.
Anne V.
Anne V.
User
Autor

Thanks, but I don't think so, as I'm able to export other projects to the same stick - and this one sometimes. 

Mehr lesen
Gepostet am von Anne V.
Esahc ..
Esahc ..
Moderator

Anne. can you try export locally and then copy to USB?

Is this USB device used for anything else (eg synchonised backup)?

Mehr lesen
Gepostet am von Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Anne, 

I would suggest you to export the project locally first and subsequently save it on USB, like Esahc suggested. 

Thanks! Kind regards.

Mehr lesen
Gepostet am von Elisa B.
Anne V.
Anne V.
User
Autor

Thanks for the suggestions.

Yes, I can export the project locally and move it to the memory stick - but I've also exported it directly to the same stick this morning without any problem. Sometimes it works, sometimes I get the error message. Very weird. 

The memory stick isn't used for anything else, it's just a backup with exports of all my projects on it, and there's loads of spare capacity. 

Mehr lesen
Gepostet am von Anne V.
Incomedia
Elisa B.
Incomedia

Hi Anne!

Were you able to complete the export now?

Thanks! Kind regards.

Mehr lesen
Gepostet am von Elisa B.
Anne V.
Anne V.
User
Autor

I've been able to export with no problem for the three days . . . but today I get the same error message. 

Mehr lesen
Gepostet am von Anne V.
Anne V.
Anne V.
User
Autor

Just tried a second time and it's worked fine. 

Mehr lesen
Gepostet am von Anne V.
Daniel W.
Daniel W.
User
Nutzer des Monats EN

It is advisable to get a second USB stick and save the files there as well, better save twice.

The USB flash drive's internal software changes the storage locations to achieve even wear of the material, but eventually the material will wear out and the USB flash drive will no longer be able to store.

Mehr lesen
Gepostet am von Daniel W.
Anne V.
Anne V.
User
Autor

Daniel's suggestion seemed sensible, so for the last twelve days I've been exporting to a differeent stick with no problem - until today. Now, I'm getting the same error message when trying to export the same project as before. I don't get it with any other projects, only this one. 

Mehr lesen
Gepostet am von Anne V.