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Amjad I.
Amjad I.
User

Html Code block not being rendered  en

Autor: Amjad I.
Besucht 61, Followers 1, Geteilt 0  

Hi everyone,

I’ve added an HTML code block (with some PHP) to the Template Content (header). As you know, in the Template Settings of Incomedia Website X5, we have four display options for different device sizes.

The issue I’m facing is that the code renders fine on devices with widths of 720px and above, but it doesn’t show at all on devices smaller than 720px.

I’d really appreciate any insights or suggestions you might have.

Thanks in advance for your help!

Kind regards,
Amjad Iqbal

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Incomedia
Eric C.
Incomedia

Hello Amjad,
please make sure that the object was not set as hidden for some breakpoints

Other than that, unfortunately Incomedia does not provide support about custom code, but if you provide details about it, other users may be able to help with it in case the issue is due to the code itself.

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Gepostet am von Eric C.