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Sebastijan H.
Sebastijan H.
User

Problems with imemail website contact form  en

Autor: Sebastijan H.
Besucht 266, Followers 2, Geteilt 0  

i have website x5 v13.1.5.15, i know its old, but when i have done mailing form for customer to contact me i jus get:

There is a problem with this site

https://www.djzazabave.si/imemail/imEmailForm_2en3jwd9.php may be experiencing an error or has been moved.

Error code: 500 Internal Server Error

The page may be temporarily unavailable or overloaded. Please try again later.

can anybody tell me whats wrong,pleaseee

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9 ANTWORTEN - 1 NüTZLICH
Incomedia
Elisa B.
Incomedia

Hi Sebastjan, 

thank you for getting in touch. 

Can you please report what PHP version you currently have?

Thanks!

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Gepostet am von Elisa B.
Sebastijan H.
Sebastijan H.
User
Autor

On server is 8.4 php vesrion and its put on php mailer in software

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Gepostet am von Sebastijan H.
Incomedia
Elisa B.
Incomedia

Hi there, 

please consider WebSite X5 is not compatible with version 8.4 of PHP, you should please set one between 7.1 and 8.2. 

Thanks!

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Gepostet am von Elisa B.
Sebastijan H.
Sebastijan H.
User
Autor

ok have changed to 8.2, but its the same, try the contact page and fill the contact form and send it. ullsee

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Gepostet am von Sebastijan H.
Incomedia
Eric C.
Incomedia

Hello Sebastijan,
apologies for the distraction, for a version of the software as old as v13 unfortunately even 7.1 would be too recent, what is the oldest possible version you can use on your hosting space?
I would also suggest checking the situation with your hosting provider, as error 500 is an unspecified server side error and they should have additional information about the specific details of it.
I remain available.

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Gepostet am von Eric C.
Sebastijan H.
Sebastijan H.
User
Autor

have put on 5.6, will see

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Gepostet am von Sebastijan H.
Sebastijan H.
Sebastijan H.
User
Autor

its working yeahhhh

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Gepostet am von Sebastijan H.
Sebastijan H.
Sebastijan H.
User
Autor

THX for all help

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Gepostet am von Sebastijan H.
Axel  
Axel  
User

Hello sebastjan,

take care with this oldier version of PHP

could be have some security issues fixed in recent version 

Axel

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Gepostet am von Axel