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Janine T.
Janine T.
User

No Data management option in settings  en

Autor: Janine T.
Besucht 49, Followers 1, Geteilt 0  

In pursuing an email sending problem, the Websitx5 guide tells me to "go to the Data Management window and select the Always use the following sender address option."
When I go to settings,there is no Data Management option.
Can anyone advise where it now is?

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Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

Questions:

Are there problems with sending emails to the contact form or the shop?

Are there problems with the email parameters?

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Gepostet am von Daniel W.
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

Here you can find the instructions for the parameters, also for sending emails, see

----- Guide -----

How to export your website using an external Hosting provider

...

Now click on Parameters: in the following Server Settings window, type in the necessary parameters to connect to the server, to the database and to send the e-mails.

...

>> https://guide.websitex5.com/en/support/solutions/articles/44002246619

-----

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Gepostet am von Daniel W.
Incomedia
Eric C.
Incomedia

Hello Janine,
could you clarify whether you read this in a guide here in the Help Center, or if it was mentioned by the AI assistant in WebSite X5, so that we may correct this if needed?
In the latest versions, the e-mail settings can be found at a different location: Step 5 - Export ---> Export website to the internet ---> Parameters, in the E-mail tab.
I remain available.

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Gepostet am von Eric C.